Exciting Opportunity: HR Assistant Wanted!
Position: 1 x Full Time Human Resources Assistant
Location: Lowood
Remuneration: $24.87 – $31.13 per hour. Renumeration for the position will be based on previous experience.
Closing date for applications: Applications will be reviewed on a rolling basis. Apply now to secure your spot.
Healthy Lifestyles Australia is on the lookout for a motivated and dedicated Human Resources Assistant to join our friendly, supportive administration team based in Lowood. If you have experience in human resources, allied health or medical administration, we’d love to hear from you!

ABOUT US:

Healthy Lifestyles Australia has been a trusted provider of dietetic, exercise physiology, and diabetes education services across Queensland for 17 years. Specialising in chronic disease management and prevention, we also assist with a wide range of other healthcare services including aged care consultations, Insurance and Workcover, and support for NDIS and DVA patients Our mission is to inspire positive lifestyle changes that reduce the burden of chronic diseases. By combining evidence-based practices with a focus on holistic care, we’re not just treating conditions — we’re helping people live their best lives.

SKILLS AND EXPERIENCE:

• Excellent interpersonal and communication skills and resilience to work in a fast-paced, evolving environment.
• Strong time management and the ability to work independently.
• Qualifications in human resources, business administration or medical reception (highly regarded but not required).
• Strong proficiency with Microsoft Office Suite and cloud share systems.
• Familiarity with appointment booking and management systems.
• Competent typing skills (40+ words per minute) and strong computer literacy.
• Current Valid Police Check (or willingness to obtain).

TO APPLY:

Are you a motivated medical administrator looking for a role where your work truly makes a difference? If this sounds like the opportunity you’ve been waiting for, we want to hear from you! Apply with your resume and cover letter (addressed to Lea McFadzen, HR Assistant) and take the first step toward joining a team that is committed to making a difference. For further information, feel free to contact us on (07) 3088 2323 or email hr@hla.au. Please note that only successful applicants will be contacted.
Job Type: Full-time
Pay: $24.87 – $31.13 per hour
Work Location: In perso

ABOUT THE ROLE:

As a Human Resources Assistant, your role will be integral to supporting the administrative functions of Healthy Lifestyles Australia. This is a dynamic and varied full-time role, where you will contribute to both the Human Resources and Reception functions within the organisation. You will work closely with our current HR Assistant, who is employed on a casual basis, sharing responsibilities to ensure smooth HR operations. Additionally, you will provide valuable support to our Reception team as needed, helping to maintain a welcoming and professional front desk environment.
This position offers a balanced schedule, with approximately three days per week dedicated to HR tasks and two days per week supporting Reception. Based at our Head Office in Lowood, this role is perfect for someone who enjoys variety, thrives in a team environment, and is passionate about contributing to employee and client experiences.

DUTIES AND RESPONSIBILITIES:

• Provide Exceptional Reception Support: Answer phones professionally and courteously, ensuring patients and staff receive timely assistance and information. Address inquiries efficiently while maintaining a calm and welcoming environment.
• Coordinate Client Appointments: Manage client appointments using the Coreplus online booking system, ensuring all scheduling is accurate and up-to-date. Respond promptly to client requests and changes in their appointments.
• Handle High-Volume Call Environment: In a fast-paced reception environment, manage a high volume of incoming and outgoing calls each day. Be proactive in directing calls to the appropriate departments and responding to urgent client inquiries.
• Support Recruitment and Onboarding: Assist with recruitment and selection processes, including posting job ads, scheduling interviews, and coordinating with hiring managers. Manage the onboarding process for new employees, ensuring a smooth transition into the company.
• Maintain Personnel Records: Ensure the Personnel Files database is up to date and in compliance with company policies. Manage confidential employee information and track staff certifications, training, and other important documentation.
• Oversee Staff Inductions: Onboard new staff members by preparing induction materials, scheduling training sessions, and ensuring all new hires are introduced to company policies and procedures.
• Assist with Training and Development: Provide administrative support within the training and development department by scheduling training sessions, tracking completion of mandatory courses, and assisting with the implementation of ongoing professional development programs.
• Ensure Compliance and Confidentiality: Maintain confidentiality of all sensitive personnel and patient information, adhering to privacy and compliance standards. Assist in ensuring that company policies, including those related to recruitment and employee management, are followed.
• Monitor and Report on HR Metrics: Assist in tracking key HR metrics (e.g., recruitment timelines, staff training completion, turnover rates) and assist with reporting these metrics to management for decision-making.
• Assist in Policy Development and Review: Work with senior leadership to review and update company policies, ensuring they are aligned with current best practices and regulations. Ensure all staff are aware of and follow any new or updated policies.