DESCRIPTION

Under the general supervision of the Agency head or designee, the Human Resources Assistant is an entry-level position responsible for various administrative tasks, including maintaining employee records and processing human resources and labor relations documents. This position serves as the first point of contact for employees and other customers in the Human Resources division or unit, addressing inquiries and providing
assistance.
The Human Resources Assistant handles highly confidential and sensitive matters related to human resources management within the agency/department. Work is reviewed upon completion to ensure compliance with applicable policies, rules, and laws.

FACTOR 1 -KNOWLEDGE REQUIRED BY THE POSITION:

• Knowledge of basic principles, methods, techniques, and practices of human resources management, including recruitment, examination, and selection processes.
• Knowledge of computerized record-keeping and tracking systems.
• Knowledge of federal, state, and local employment laws and regulations, as well as contemporary office practices, business letter writing, and basic report preparation.
• Knowledge of federal, state, and local employment laws and regulations, contemporary office practices and procedures, business letter writing and basic report preparation.
• Knowledge of the regulations and policies related to assigned human resource functions, including collective bargaining agreements and the grievance process.
• Skill with Microsoft Office products (Word, Excel, PowerPoint).
• Skill in problem-solving.
• Ability to pay attention to detail.
• Ability to analyze situations and make recommendations for appropriate actions.
• Ability to communicate effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships with employees, managers, officials, external consultants, applicants, agency representatives, and the public.
• Ability to work independently or collaboratively within a team.
• Ability to handle confidential information and address employee concerns.
• Ability to work within established deadlines and handle multiple competing priorities.
• Ability to research, plan, organize, and develop departmental programs.
• Ability to provide administrative support and assistance across a range of human resources programs and services.

MINIMUM QUALIFICATIONS:

Associate’s?degree in Business Administration, Public Administration, Human Resources, or a closely related field from an accredited college or institution.
OR
High School Diploma or its equivalent from an accredited institution supplemented by two (2) years of administrative support experience.

NECESSARY SPECIAL QUALIFICATIONS

Possession of a valid driver’s license

DUTIES (NOT ALL INCLUSIVE):

• Provides administrative support to the Human Resources unit/division of an agency/department.
• Posts vacancies, gathers resumes, and coordinates the review of job application materials to facilitate the pre-screening process for minimum qualifications and select the most qualified candidates for referral.
• Communicates with job applicants throughout the process and develops and manages various systems for formal communication and scheduling of job applicants.
• Composes and handles incoming and outgoing mail, sending various correspondence covering a range of human resource matters, including notifications of status to all applicants.
• Prepares and processes job letters, employment verifications, and background checks.
• Compiles and processes employee documentation and records, keeping the employee database updated.
• Conducts and answers HR-related inquiries, including providing preliminary guidance on labor-related matters.
• Maintains accurate and up-to-date human resource files, records, and documentation.
• Maintains and develops updated HR and payroll-related terms.
• Compiles various reports, including information for collective bargaining.
• Performs other related duties as assigned.

FACTOR 7 -PURPOSE OF CONTACTS:

Contacts are made to research, analyze, investigate, and process information necessary to complete assigned tasks.