Reference ID: 001-CATC-66

Line of Business: Shared Services

Location: Markham, ON (175 Commerce Valley Dr W Suite: 300, Thornhill, ON L3T 7P6)

Position Type: Permanent, Full-Time

Vacancy Status: This Posting is in Replacement for an Existing Vacancy

Hours: 40 Hours Per Week

Compensation: $60,000 - $70,000

ARE YOU AN HR PROFESSIONAL LOOKING FOR YOUR NEXT OPPORTUNITY?

We’re looking for an HR Associate who is eager and has hands-on experience across a wide range of HR functions. If you enjoy partnering with leaders, supporting employees, and being part of a fast-paced, people-focused environment, this opportunity will provide you with valuable exposure across the full employee lifecycle.

Working closely with the HR team and operational leaders, you will play a key role in supporting day-to-day HR needs, implementing initiatives, and ensuring compliance with employment legislation while delivering responsive and professional HR support.

WHAT YOU’LL LOVE ABOUT CATC:

As a Multidisciplinary Heathcare Team - Together, We:

Compassion – we meet people where they are, ready to help

Accountability – we take responsibility for outcomes

Respect – we work well with others

Excellence – we deliver exceptional experiences to everyone we encounter

• Wellness: Group Benefits Plan for you and your family along with Employee Assistant Programs through TELUS Health, discounted GoodLife fitness memberships, paid time off for vacation, wellness days for illness, and mental health, and bereavement.
• Career Development: Professional Development, Lunch & Learn Sessions and access to 100+ courses within the Company’s Learning Management System.
• Preparation for the Future: Retirement Savings Plan (RRSP/DPSP).
• Employee Recognition: Service Recognition Program.

ABOUT THE POSITION:

The HR Associate is accountable to provide proactive HR support to operational teams. Partnering with Managers, the HR Associate will support implementation of HR initiatives aligned to operational planning. The HR Associate will support the day-to-day HR needs of the organization ensuring that stages in the employee life cycle are documented and maintained. This role supports core HR functions including recruitment, onboarding, employee records management, benefits administration, and compliance with provincial employment legislation. The HR Associate plays a key role in delivering responsive employee service while maintaining confidentiality and accuracy.

YOUR DUTIES AND RESPONSIBILITIES:

HR Advisory & Business Partnership

• Acts as a point of contact for managers and employees on HR matters, providing guidance under HR Manager direction.
• Supports managers in addressing workforce needs and applying HR policies and practices.
• Builds positive relationships across the organization to foster a respectful and inclusive workplace.
• Serve as a first point of contact for employee inquiries related to HR policies, procedures, and programs.

HR Programs, Initiatives and Administration

• Assists with recruitment processes, including job postings, screening, interviews, and offer coordination.
• Coordinates onboarding and orientation for new hires.
• Supports performance management processes, including documentation and follow-up on performance discussions.
• Assists with leaves, accommodations, return-to-work processes, and employee changes, ensuring accurate documentation.
• Conducts exit interviews and provides summaries to the HR Manager for follow-up.

Employee & Labour Relations

• Provides guidance on HR policies and applicable provincial legislation (Ontario and BC ESA, OHSA, AODA, and Human Rights Codes) under HR Manager oversight.
• Supports employee relations processes, including investigations and conflict resolution.
• Assists managers with progressive discipline steps as directed.
• Participates in workplace health & safety initiatives, including return-to-work programs.

Policies, Compliance & Reporting

• Supports the implementation and review of HR policies and procedures.
• Maintains knowledge of provincial employment legislation and workplace regulations and applies them in daily HR activities.
• Prepares routine reports and assists with HR metrics to inform HR Manager decisions.

Training & Development

• Coordinates and supports delivery of training initiatives, including compliance and employee development programs.
• Gains exposure to HR projects and initiatives designed to develop consultative skills.

WHAT YOU’LL NEED TO HAVE:

Education, Skills, Knowledge & Qualifications

• Post-secondary education in Human Resources, Business Administration, or related field.
• CHRP designation (or working towards) considered an asset.
• 1–3 years of HR experience, ideally with exposure to multiple HR functions.
• Working knowledge of Ontario and BC employment legislation (ESA, OHSA, AODA) and applicable Human Rights Codes, with practical application experience.
• Strong verbal and written communication skills, with the ability to provide guidance to managers and employees under supervision.
• Ability to build relationships, manage sensitive situations with discretion, and support an inclusive workplace.
• Ability to manage competing priorities, adapt to change, and maintain confidentiality.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook); familiarity with HRIS systems such as ADP Workforce Now is an asset.

Work Environment & Travel

• Hybrid work environment (3 days in office and 2 days working from home).
• Occasional travel for meetings as required.
• Satisfactory Criminal Reference Check required.

ABOUT THE COMPANY

Founded in 1995, Canadian Addiction Treatment Centres (CATC) operates three inpatient addiction treatment centres, a national network of more than 70 outpatient substance use disorder treatment clinics and specialty pharmacies in Canada.

CATC delivers services in a supportive, compassionate, and judgment-free environment. We are committed to improving the lives of individuals affected by addiction through a multidisciplinary, evidence-based approach that prioritizes quality care and an exceptional patient experience.

Our outpatient clinics provide walk-in support in person or virtually to enable community-based access to accredited treatment programs. Our CARE teams provide rapid access to a team of medical professionals, pharmacy services and wrap-around supports to engage patients through stabilization and treatment plans that enable patient success in achieving care goals.

Our inpatient treatment centres provide structured, 24/7 medically supported care in a safe and therapeutic environment for individuals who require intensive stabilization and recovery support. Care is focused on building a strong foundation for long-term recovery through accredited, evidence-based programming. Our secure virtual counselling services make care more accessible through flexible, remote connections with qualified professionals.

Please visit www.canatc.ca for more information!

Canadian Addiction Treatment Centres remains an inclusive and equal opportunity employer committed to providing accommodations for all applicants upon request at any stage of the selection process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

• As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

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