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Human Resources Business Partner at Crown Equipment
Victoria, Victoria, Australia -
Full Time

Start Date

Immediate

Expiry Date

30 Dec, 26

Salary

500000.0

Posted On

01 Oct, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

About the job 4Twenty Consulting is exclusively partnering with a high-growth global AI technology company, valued at $100M+, to hire an Onboarding Specialist as they continue to scale across Australia and the US. The business has raised significant VC funding, works with 300+ brands across APAC and North America, and has built an AI platform transforming how brands create, test and launch digital advertising at scale. With strong product-market fit and international expansion underway, this is a great time to join.The Opportunity This is a hands-on customer onboarding and implementation role, rather than traditional account management. You’ll own new customers from sign-up through to successful activation, helping them get set up, adopt the platform and see value as quickly as possible. You’ll: Own onboarding from kickoff through to activation Run structured onboarding and implementation sessions Drive customers towards clear adoption and activation milestones Use data to identify customers at risk of falling behind Proactively remove blockers and accelerate time-to-value Deliver clean handovers into Account Management Help build and improve the onboarding playbook as the company scales globally What We’re Looking For Ideally, you’ll have experience in Customer Success, Onboarding, Implementation or Account Management within B2B SaaS. You’ll be proactive, commercially minded and comfortable working in a fast-paced environment where you can build the playbook rather than simply follow one. An interest in AI, advertising, ecommerce or emerging technology would be highly relevant.Why Join? 🚀 Global AI company valued at $100M+🌎 Scaling rapidly across Australia and the US💰 $95K–$120K + Super + Equity🤖 Genuine AI-led product with strong market traction📈 Opportunity to help shape the onboarding function🏖 5 weeks annual leave🎂 Birthday off👶 Paid parental leave🏢 Melbourne office + hybrid flexibility💻 Tech allowance

Industry

Staffing & Human Resources Services

Description

Full job description

Crown Australia is seeking a Human Resources Business Partner (HRBP) to provide strategic and operational HR support across our Queensland, Northern Territory and South Australian branches.

In this generalist role, you will partner with Branch Managers to deliver people-focused solutions that drive business performance and workforce capability. Supported by the Human Resources Operations Manager, you will be the primary HR contact for your designated branches, leading day-to-day HR activities and supporting leaders across a broad range of people matters.

You will be responsible for managing a broad range of HR activities, including recruitment and workforce planning, employee lifecycle administration, coaching and supporting leaders, performance management and employee relations.

While supporting your designated branches, you will work as part of a national HR team, ensuring a consistent and aligned approach to HR practices, policies, and people initiatives across the business.

This is an excellent opportunity for an HR professional who enjoys balancing operational delivery with business partnering, while contributing to a collaborative and nationally aligned HR function.


Requirements


Key Responsibilities:

  • Partner with leaders to deliver effective people solutions that align with business goals.
  • Act as the primary HR contact for designated branches, providing consistent operational and administrative HR support.
  • Manage and take ownership of end-to-end HR administration activities across the employee lifecycle, including recruitment coordination, onboarding, employment changes, documentation, and offboarding processes.
  • Coordinate and manage recruitment activities for assigned branches, partnering with hiring managers to attract and secure talent
  • Provide advice, coaching, and guidance to managers on employee relations matters, performance management, workforce planning, and people management practices, escalating matters as required.
  • Support the implementation of national HR initiatives, organisational change, restructures, and projects within designated branches, ensuring a consistent approach across the organisation.
  • Build effective relationships with branch leadership teams to support operational objectives while ensuring alignment with national HR strategies and frameworks.
  • Ensure compliance with employment legislation, Modern Awards, Enterprise Agreements, policies and procedures.
  • Contribute to the development and implementation of HR strategies that enhance employee engagement and organisational effectiveness.

About You:

  • Proven experience in a HR Generalist or HR Business Partner role.
  • Strong knowledge of Australian employment legislation and HR best practices.
  • Excellent communication, influencing and relationship building skills.
  • Proven experience in managing employee relation matters.
  • A passion for people, culture and making work a better and more positive environment.
  • A proactive approach to solving problems and ability to manage multiple priorities.
  • Confidence to coach, challenge and collaborate with leaders at all levels of business.


Benefits

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally.

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

  • A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
  • Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
  • Corporate Rates for Private Health Insurance.
  • An inclusive working environment.
  • An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.
Responsibilities

Full job description

Crown Australia is seeking a Human Resources Business Partner (HRBP) to provide strategic and operational HR support across our Queensland, Northern Territory and South Australian branches.

In this generalist role, you will partner with Branch Managers to deliver people-focused solutions that drive business performance and workforce capability. Supported by the Human Resources Operations Manager, you will be the primary HR contact for your designated branches, leading day-to-day HR activities and supporting leaders across a broad range of people matters.

You will be responsible for managing a broad range of HR activities, including recruitment and workforce planning, employee lifecycle administration, coaching and supporting leaders, performance management and employee relations.

While supporting your designated branches, you will work as part of a national HR team, ensuring a consistent and aligned approach to HR practices, policies, and people initiatives across the business.

This is an excellent opportunity for an HR professional who enjoys balancing operational delivery with business partnering, while contributing to a collaborative and nationally aligned HR function.


Requirements


Key Responsibilities:

  • Partner with leaders to deliver effective people solutions that align with business goals.
  • Act as the primary HR contact for designated branches, providing consistent operational and administrative HR support.
  • Manage and take ownership of end-to-end HR administration activities across the employee lifecycle, including recruitment coordination, onboarding, employment changes, documentation, and offboarding processes.
  • Coordinate and manage recruitment activities for assigned branches, partnering with hiring managers to attract and secure talent
  • Provide advice, coaching, and guidance to managers on employee relations matters, performance management, workforce planning, and people management practices, escalating matters as required.
  • Support the implementation of national HR initiatives, organisational change, restructures, and projects within designated branches, ensuring a consistent approach across the organisation.
  • Build effective relationships with branch leadership teams to support operational objectives while ensuring alignment with national HR strategies and frameworks.
  • Ensure compliance with employment legislation, Modern Awards, Enterprise Agreements, policies and procedures.
  • Contribute to the development and implementation of HR strategies that enhance employee engagement and organisational effectiveness.

About You:

  • Proven experience in a HR Generalist or HR Business Partner role.
  • Strong knowledge of Australian employment legislation and HR best practices.
  • Excellent communication, influencing and relationship building skills.
  • Proven experience in managing employee relation matters.
  • A passion for people, culture and making work a better and more positive environment.
  • A proactive approach to solving problems and ability to manage multiple priorities.
  • Confidence to coach, challenge and collaborate with leaders at all levels of business.


Benefits

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally.

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

  • A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
  • Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
  • Corporate Rates for Private Health Insurance.
  • An inclusive working environment.
  • An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling option