DEPARTMENT:

Location: Manchester
About us
Metroline Manchester is a recently formed subsidiary of ComfortDelGro which is a multi-national Transport Group based in Singapore. In March 2024 we were awarded contracts to operate four franchises and join the Bee Network in Greater Manchester by Greater Manchester Combined Authority (GMCA). Metroline was formed in 1989, fourth largest bus operator in London running about 17 percent of the city’s scheduled bus services. Here at Metroline we are 6,000 colleagues strong across the UK and help carry over one million of our customers every day, whilst Comfort Del Gro operates in 13 countries with a global fleet of over 55,000 vehicles and more than 22,000 colleagues.
Job Summary

• Support managers in dealing with complex casework, performance, attendance, and employee relations issues.
• Coach, support and offer guidance to all stakeholders on the application of HR policies and procedures in line with current legislation through briefings and ER workshops reducing reliance on External legal support.
• Implement and maintain performance processes that drives organisational excellence, including objective setting and the use of organisational performance metrics.
• Support the Head of HR on the implementation of learning initiatives that support the company’s objectives and enhance employee competencies (including utilisation of the apprenticeship levy where applicable to support employee development).
• Work closely with Managers and the Talent Acquisition Partner with regards to workforce planning and the development of resource plans.
• Draw on patterns and issues that emerge from ER cases and analyse trends from people metrics to influence decision-making across the business, which will lead to improved people practices.

Benefits

• Free Bus Travel for yourself + 3 (companion + 2 children OR 3 children)
• Free on-site parking
• Pension Scheme Contributions
• Benefits Hub
• Employee Assistance Programme
• Cycle to Work Scheme

Essential Criteria

• Proven experience as an HR business partner with thorough knowledge and experience of generalist issues. (essential)
• Knowledge of employment legislation and its application in the workplace, in a commercial manner. (essential)
• Exposure to a wide range of complex employee relations cases including disciplines, grievances, long term sickness, flexible working requirements and bullying and harassment. (essential)
• MCIPD or equivalent (essential)
• Experience of working with Trade Unions and understanding of TUPE (desirable)

Hours of Work
Full time 38 hours per week Monday to Friday – permanent contract