Ticketek Entertainment Group (TEG) is an integrated live entertainment group that helps people discover, access and experience the unforgettable. With over 50 years of legacy, we bring the best live content, ticketing and technology together to create collective experiences that celebrate our shared humanity. 

The Role

Sitting within our People team, this role partners with leaders across the business to shape a workplace where our people can do their best work. You’ll bring strategic thinking and genuine care in equal measure, advising leaders on everything from day-to-day people matters to culture and change while also partnering with leaders to help shape and build their teams for the future.

Requirements

Outcomes to Deliver

• Partner with leaders as a trusted HR advisor, giving practical advice and hands-on support from onboarding through to offboarding
• Manage complex and sensitive employee relations matters, including investigations and disputes.
• Develop and deliver people programs that support business priorities and strengthen our people’s experience, including performance reviews, recognition and employee surveys
• Support leaders and teams through organisational design and change.
• Partner with hiring managers to scope roles and support end-to-end recruitment, from job ad through to offer and onboarding handover, so every candidate has a great experience
• Maintain compliance with HR policies and Fair Work obligations

Capabilities to Bring

• A Human Resources or related Business degree, with approximately 8 years’ experience in a generalist HR Advisor or Business Partner-style role
• A self-starter who takes the initiative to identify improvements, drive change and keep things moving forward without waiting to be asked 
• Strong attention to detail and critical, lateral thinking, with the ability to manage competing priorities in a fast-paced environment.
• Excellent communicator with an instinct for how words make people feel, and a genuine commitment to diversity, equity and inclusion 
• Strong stakeholder management skills and credibility influencing senior leaders on both people and hiring decisions
• Demonstrated experience across core HR functions including recruitment, training, employee relations supported by working knowledge of HRIS and ATS systems  
• Practical, working knowledge of the Fair Work Act and Modern Awards

Desirable experience:

• Experience in live entertainment, ticketing, media or agency environments, or hiring across APAC, is advantageous but not essential.
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