JOB OVERVIEW

We are seeking a detail-oriented and proactive Human Resources Assistant to support our HR department in various administrative and operational tasks. The ideal candidate will play a crucial role in ensuring smooth HR processes, assisting with recruitment, employee onboarding, and maintaining employee records. This position requires strong communication skills and proficiency in various HR information systems.

MAIN PURPOSE OF JOB: To provide comprehensive HR support to ensure the effective and efficient administration of the Human Resources Department.
1. To act as a ‘first point of contact’ for both internal and external stakeholder of the HR service, via email, letter, telephone, personal contact or through the Service’s website, in a timely manner ensuring efficient and effective Service Delivery. Answering general enquiries; directing callers to relevant published information or classify the enquiry and direct it to the appropriate person.
2. To provide administrative support for the HR Service by maintaining information in electronic and filing systems.
3. Coordination of the service’s Employee Benefits schemes, Employee Recognition Scheme, Work Experience placements and identity cards/badges.
To record and provide information/answers to routine enquiries on HR matters via the HR Support desk within the published HR Service Level agreement target. Ensuring matters outside of your area of responsibility are swiftly directed to the appropriate person. To ensure queries in relation to Core HR access are dealt with promptly.
To administer the Service’s Employee Benefits scheme by authorising requests, recording take up information including administration of the Service’s Employee Recognition Scheme
To record requests received under the Service’s Secondary Employment Procedure and ensure that any adjustments to contractual hours are recorded and that necessary stakeholders are advised accordingly.
To ensure that all relevant departments are notified of new starters, transfers, promotions throughout the service. Including the coordination of work experience placements for various departments.
Responsible for ensuring completion of Probationary Period Review Reports for Support Staff in consultation with line managers and Department Heads ensuring memorandums are sent to line managers highlighting new starters
Must be a Welsh Speaker
This is a 6 month contract