• Act as the primary on-site HR point of contact for employees and supervisors at the Strescon Bedford location, escalating matters to the HR Business Partner as appropriate
• Provide day-to-day HR support in a mixed salaried and unionized environment, including employee inquiries, attendance follow-up, onboarding support, and documentation
• Support communication between the HR Business Partner, local leadership, supervisors, and employees to ensure timely follow-up on HR matters
• Provide practical support to employees hired through immigration or newcomer recruitment programs, including onboarding coordination, documentation support, check-ins and connection to internal or external resources
• Coordinate new hire integration at the Bedford site, including pre-start communication, orientation logistics, first-day readiness, and follow-up during the first 30/60/90 days
• Maintain regular communication with the HR Business Partner regarding site trends, employee concerns, attendance issues, onboarding gaps, and opportunities for improvement
• Human Capital Management (homebase) administration including uploads and entry, adoption metrics, tickets, etc.
• Create weekly dashboard reports and circulate with HR and operations
• Additional duties as required

Qualifications

Technical Requirements

• Post secondary education within human resources, business administration, or a related field
• Proficiency in Microsoft Office 365 software, including Excel, Outlook, PowerPoint and Teams
• Experience using HRIS systems; Homebase, Oracle, Applicant Tracking Systems (ATS); Oracle Recruiting Cloud experience is considered an asset
• Strong technical aptitude and ability to quickly learn new systems and processes
• Ability to leverage technology to drive process improvement
• Previous experience in human resources, administration, or a customer-service focused 
• environment

Business Requirements

• Comfortable working independently as the on-site HR representative while receiving direction and support from a remote HR Business Partner
• Strong judgment and discretion, with the ability to identify when matters should be escalated
• Approachable and employee-focused, with the ability to build trust across a diverse workforce
• Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment 
• Excellent attention to detail and commitment to maintaining accurate records and data integrity
• Customer-focused mindset with a commitment to delivering an exceptional candidate experience
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