Take the next step in your HR career and join Swish as our Human Resources Coordinator!
What does Swish do?
Swish is a Canadian company, family-owned-and-operated since 1956. Coast-to-coast, our communities should feel confident that the spaces they work and live in are clean and hygienic. That’s why we are Canada’s source for quality cleaning supplies and equipment. With solutions as diverse as our customers’ needs, Swish offers custom, professional grade, environmentally friendly solutions in a wide variety of product and service areas including: Hand Hygiene, Surface Disinfecting, Kitchen/Laundry/Warewash, Floor Care and Matting, Cleaning Tools and Powered Equipment, Safety and PPE, and more.
What does an HR Coordinator do?
The Human Resources Coordinator plays a key role in ensuring the smooth operation of HR processes and supporting the employee experience across the organization. This position is responsible for core HR administration, including onboarding, benefits administration, maintaining accurate employee records, and providing day-to-day support to employees.
In addition to high-volume administrative work, the role provides flexible support to the HR team by preparing internal communications, coordinating events and engagement activities, and assisting with special projects as needed.
The Human Resources Coordinator is a highly organized and detail-oriented team member who thrives on maintaining accuracy and consistency while managing a combination of routine tasks and varied assignments that require flexibility and initiative.
HR Administration & Operations
- Administer and maintain accurate employee records and files, ensuring confidentiality and data integrity
- Manage all aspects of new hire onboarding administration, including serving as the HR first point of contact, responding to new hire inquiries, completing system setup, managing training enrolments, and ensuring required documentation is collected and recorded
- Manage training enrolments for existing employees as needed
- Process employee changes, terminations, and other transactions in the HR system accurately and on time
- Serve as the primary subject matter expert for Benefits, Group Savings (RRSP/DPSP), and Rewards and Recognition programs, providing guidance and information to employees and managers, and liaising with providers and brokers as needed
- Administer benefits and savings program enrolments, changes, and terminations; respond to employee questions and resolve issues
- Complete benefit billing reconciliation and submission
- Prepare standard HR correspondence, forms, reports, and documentation to support HR operations
- Ensure day-to-day HR processes are compliant with HR policies and employment legislation
- Support routine HR reporting and maintenance of HR metrics
Employee & Team Support
- Respond to general HR inquiries and provide timely assistance to employees in Canada and the U.S.
- Prepare and assist with internal HR communications (e.g., memos, announcements, updates)
- Help coordinate employee engagement activities, recognition programs, and events (such as wellness campaigns, charity drives, and team celebrations)
- Prepare presentations, posters, and other materials to support HR and engagement initiatives
Project & Process Support
- Assist with HR projects and process improvements as assigned
- Maintain and update HR Standard Operating Procedures and process documentation
- Prepare and maintain organizational charts and other HR documentation to support business needs
- Support other HR team members in areas such as recruitment, learning & development, performance management, and health & safety
- Serve as backup for payroll processing
Other
- Perform other related duties and special assignments to support the HR function and the organization as needed
What do you need?
- Post-secondary education in Human Resources, Business Administration, or a related field; or equivalent combination of education and experience
- Minimum 2 years’ experience within a Human Resources Department in an administrative support role
- Experience administering employee benefits programs
- Experience using a Human Capital Management (HCM) or HRIS system is strongly preferred
- Proficiency with Microsoft Office/Google Suite, including strong working knowledge of Excel
- Familiarity with Canadian HR legislation; experience with U.S. HR practices is an asset
- Exceptional organizational skills and meticulous attention to detail
- Proven ability to prioritize and manage multiple tasks in a fast-paced environment
- Project management skills are considered a strong asset
- Excellent written and verbal communication skills
- Ability to build effective working relationships with managers, employees, and external partners
- Strong work ethic and a passion for HR and supporting people
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