out The Role
The People Operations Coordinator supports the People Operations Manager in delivering efficient and well-controlled People operations. Sitting within the People Team, this role provides coordination, reporting and administrative support across HR, Recruitment and Training - helping to maintain accurate processes, data and documentation while supporting People projects and continuous improvement activity.
Key Responsibilities:
- Provide day-to-day support to the People Operations Manager across operational activities, projects and improvement initatives.
- Support the maintenance and documentation of People processes, procedures and manager self-service tools.
- Coordinate actions across HR, Recruitment and Training teams to support the effective delivery of People processes.
- Assist with compliance and process audits, collating information, identifying discrepancies and tracking actions through to completion.
- Produce regular people metrics, reports and dashboards, ensuring information is accurate and delivered on time.
- Support People projects through data gathering, testing, documentation, action tracking and implementation activity.
- Carry out regular checks of People data and processes, highlighting errors, trends or recurring issues to the People Operations Manager.
- Respond to routine operational queries and support colleagues and managers in following established People processes.
What Wren Offer:
- Life Assurance after 2 years' service
- Access to Benenden health and discount platform after 1 years of continuous service
- Personal progression plan and training with clear career opportunities
- Individual training budget for personal development
- EE discount
- Staff discount on purchasing a kitchen/bedroom after 1 year of continuous service
- Eye Care Vouchers
- Refer a Friend Scheme with the chance to earn up to £1500 for each referral
- Free onsite gym
- Free onsite parking
- Subsidised canteens on site
About You
- Previous experience in an administrative, HR or operational support role is desirable
- Strong organisation skills with the ability to manage multiple priorities
- Excellent attention to detail and a focus on accuracy
- Confident working with systems, data and Microsoft Office, particularly Excel
- Good written and verbal communication skills
- A proactive approach with the confidence to identify and raise issues
- Ability to build effective working relationships across different teams
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