Human Resources Generalist - Edmonton, AB

at  Gateway Mechanical Services

MINIMUM REQUIREMENTS:

• Post-Secondary Degree or Diploma in Human Resources Management;
• 2-5 years’ Human Resources and Payroll experience a definite asset;
• CPHR designation or actively pursuing the designation is an asset;
• Previous experience in a trades environment required;
• Previous experience with ADP Workforce Now an asset;
• Previous payroll experience an asset;
• Experience in union environments and understanding of collective agreements;
• Strong knowledge of multi-province employment legislation;
• Ability to maintain confidentiality and sensitivity;
• Effective verbal and written communication skills;
• Able to work independently as well as part of a team;
• Experience with developing efficiencies within processes and systems;
• Ability to effectively problem solve and manage multiple tasks in a fast-paced environment;
• Ability to travel to other locations in Western Canada. Approximate travel up to 25%. Must be able to travel overnight.
• High attention to detail and ability to work under pressure in a fast paced environment.

AT GATEWAY MECHANICAL, THE EXTRAORDINARY IS POSSIBLE TO ACHIEVE IN THE ROLE OF HUMAN RESOURCES GENERALIST!

At Gateway Mechanical, we’re focused on providing the best possible customer service in safe, effective, and innovative ways.
Founded in 1968, Gateway Mechanical is a privately owned company that has established itself as a leader in the commercial and industrial refrigeration, heating, and air conditioning industry (HVACR). Attending to 40,000+ service calls per year, Gateway is the largest HVAC & Refrigeration service provider in Western Canada. Our model is comprised of local branch teams with fully qualified personnel representing HVAC, refrigeration, plumbing/gas fitting, sheet metal and electrical trades. These teams are supported by centers of excellence including professional engineers and project managers which ensures Gateway’s full technical capability is available for every project and service call.
The HR Generalist is a key individual contributor as well as an integral member of the Human Resources team who is responsible to lead recruitment, onboarding, performance management, training & development, and employee relations matters for their designated area(s). The successful candidate will maintain positive relationships with employees and the management team and ensure to deliver exceptional customer service in a timely and professional manner.

KEY RESPONSIBILITIES:

• Lead and continuously improve the recruitment and onboarding process which includes screening, phone interviews, in-person interviews, reference verifications, administering employment offers, employment contracts and on-boarding, attracting top candidates to Gateway and ensuring an effective and engaging onboarding experience.
• Work closely with the hiring departments to develop/update job descriptions to source and attract qualified candidates, ensuring a steady supply of talent for technical and administrative roles.
• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and certifications/licensing/accreditations. This includes oversight of the training materials contained in the learning management system, working with internal process owners to ensure training is current and accurate at all times.
• Ensure HRIS system accuracy related to employment changes including salary changes, leaves, promotions, layoffs, resignations, terminations and transfers; ensuring they adhere to company policy and all supporting information is stored in a centralized location.
• Support labour relations activities by tracking changes to CBAs and communicating changes.
• Oversee and ensure the timely communication of employee, organizational, and other changes related to the attraction, retention, and engagement of team members.
• Act as back up and assist Payroll with processing, reporting, etc. using ADP Workforce Now.
• Conduct exit interviews and provide recommendations on areas to improve.
• Oversee Canada Provincial Job Grant applications for approved employees and training and track for completion.
• Update, audit, benchmark, and develop organizational policies and procedures.
• Advise and support managers on the interpretation and administration of policies, programs, collective agreements, and best practices.
• Manage and maintain the employee HRIS (Dayforce) including the configuration of workflows and active modules.
• Analyze ADP Workforce Now dashboards and provide analysis on Gateway HR metrics such as turnover, retention, internal promotions, and days to fill.
• Develop new and maintain existing external HR partnerships across the provinces such as trades schools, post-secondary institutions, training providers, not-for-profit organizations, unions and other sources of new talent;
• Update HR & Safety polices as required, while staying up to date on industry and legislative standards
• Manage and ensure timely responses to emails received through the HR Shared inbox;
• Employee benefits and RRSP administration
• Act as an ambassador for Gateway Mechanical Services in all dealings with the public, management and team members.
• Promote and assist with Employee Engagement activities and events across all Regions within Gateway.
• Other required duties may be assigned that fall within the parameters of the primary responsibility of the position.