Human Resources Generalist at Orthodontic Experts Management LLC

Des Plaines, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

65000.0

Posted On

26 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Employee Relations, Policy Implementation, Recruitment, Employee Engagement, Dispute Resolution, Compliance, Investigations, Disciplinary Action, Compensation Management, Bonus Programs, Incident Reporting, Change Management, Training Facilitation, Communication, Problem Solving, Organizational Skills

Industry

Hospitals and Health Care

Description

Description About Us: At Orthodontic Experts, we are passionate about delivering exceptional patient care and advancing the standard of orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, Indiana, and Indianapolis, and more on the way, we are a rapidly growing organization committed to transforming smiles and changing lives. We are seeking dedicated team members who share our commitment to high-quality care and who embody our Core Values: Accountability Continuous Improvement Inclusion Integrity Respect Teamwork Transparency If you’re looking to grow your career with a purpose-driven, patient-centered organization, please apply with us. Learn more about our Human Resources Generalist position: The HR Generalist is responsible for supporting a broad range of human resources functions with a strong emphasis on employee relations, policy implementation, recruitment, and employee engagement. This role plays a key part in ensuring consistent employee experiences across all company locations, managing dispute resolution, supporting compliance initiatives, and contributing to a positive, productive work environment. Tasks include but are not limited to: Policy Development & Compliance Assist with writing, updating, and implementing company policies and procedures. Ensure policies align with federal, state, and local labor laws, including multi-state compliance. Educate managers and employees on updated policies and expectations. Monitor compliance trends and recommend policy revisions as needed. Employee Relations & Dispute Resolution Manage employee disputes, behavioral concerns, and workplace conflicts. Conduct thorough investigations and ensure timely, fair, and consistent handling of employee violations. Guide managers through progressive disciplinary action while maintaining compliance with company policy and labor laws. Document all employee relations activities accurately and confidentially. Compensation Support & Bonus Management Manage and audit company bonus programs to ensure accuracy, fairness, and timely processing. Collaborate with leadership and finance teams to maintain consistency in bonus calculations. Track eligibility and follow established guidelines to prevent discrepancies. Incident Reporting & Risk Response Oversee the company’s incident reporting process and monitor incoming incident tickets. Respond promptly to incidents, gather details, and coordinate follow-up with appropriate individuals. Maintain organized and compliant documentation for all incidents. Employee Experience, Engagement & Programs Create, manage, and evaluate employee engagement programs, including Employee of the Month, recognition initiatives, and satisfaction surveys. Recommend new programs that enhance workplace culture, morale, and employee retention. Support implementation of employee experience strategies across all locations. Recruitment & Career Pathways Assist with recruitment for a variety of company positions. Partner with hiring managers to understand staffing needs and desired qualifications. Support the development and promotion of internal career pathway programs to increase employee advancement and retention. Utilize sourcing tools and ATS systems to attract qualified candidates. Training & Process Rollout Assist with planning and executing annual in-clinic training sessions for employees. Facilitate training on new programs, processes, and policy updates. Maintain training documentation and track completion across locations. Support operational leaders with change management efforts. Other Responsibilities Provide high-level professional verbal and written communication in all HR interactions. Work independently while managing multiple tasks and priorities. Travel frequently to clinics and regional locations as required. Other tasks as assigned. Requirements Requirements Bachelor’s degree in HR, business, or a related field Minimum of 3-5 Years relevant human resources experience, including employee relations, dispute resolution, and recruiting. Valid driver’s license required. Experience in training and rolling out organizational processes. Strong knowledge of labor laws, regulations, and best business practices Excellent communication, coaching, and problem-solving skills Strong empathy and interpersonal skills Detail-oriented with excellent organizational skills Proficiency with Microsoft 365 applications SHRM/PHR Certificate preferred Experience with HR management software(Paylocity preferred) Working Hours/ Location: Based out of: 1700 W Higgins Rd Des Plaines, IL 60018 with regular travel to company locations Hours: 8:30 AM to 5:00 PM Benefits (for our full-time employees): Paid Time Off Holiday Pay Medical, Dental, Vision, and Life Insurance Accident Insurance Short-Term Disability Long-Term Disability Employee Assistance Program Health Savings Account Dependent Care Account 401(k) and matching Pet Insurance Tuition Assistance Program Identity Theft Protection MetLife MetLaw Legal Insurance Transit Reimbursement - Commuter Account Free and discounted Orthodontic Treatment (After 1 year of employment)

Responsibilities

The HR Generalist supports various HR functions, focusing heavily on employee relations, policy implementation, recruitment, and engagement across multiple locations. Key tasks include managing disputes, ensuring multi-state compliance, overseeing bonus programs, and coordinating incident reporting.