POSITION SUMMARY:

MDS Communications is seeking a skilled and dedicated Human Resources Generalist to join our team at our Oshkosh, WI location. This full-time, onsite position supports both local and remote employees and plays a key role in ensuring smooth and compliant HR operations.
Reporting to the offsite Director of Human Resources, the HR Generalist is responsible for a wide range of day-to-day HR functions including benefits administration, professional development, leave management, employee relations, and more. While not a primary focus, this role may also support recruitment and onboarding processes in collaboration with our full-time recruiting team.

REQUIRED QUALIFICATIONS:

• 1-2 years of progressive experience in Human Resources
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Working knowledge of employment law, benefits administration, and HR procedures
• High level of discretion, integrity, and confidentiality
• Ability to work independently
• Strong written and verbal communication skills
• Ability to prioritize tasks, stay organized, and handle sensitive situations with professionalism
• Calm and composed demeanor with effective conflict resolution skills
• Work in our Oshkosh, WI office

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in Human Resources, Business Management, or related field
• SHRM-CP, SHRM-SCP, or PHR certification
• Experience with Paycom HRIS

ABOUT MDS COMMUNICATIONS:

MDS Communications has been in business for 32 years and is a nationally recognized leader in telephone fundraising. We serve many of the country’s most respected humanitarian and Christian nonprofit organizations, including Save The Children, The American Red Cross, Habitat for Humanity, Operation Smile and Special Olympics. Our work makes a meaningful impact-and we’re looking for dedicated team members who want to do the same.

• Administer employee benefits and leave of absence programs
• Serve as a primary contact for employee relations, engagement, and performance support
• Support recruiting, hiring, onboarding, and offboarding processes as needed in coordination with dedicated recruiters
• Represent the company in unemployment hearings and related matters
• Ensure compliance with employment laws, internal policies, and HR best practices
• Maintain accurate HR records, reports, and documentation
• Provide guidance to employees and managers on HR matters and policies
• Foster a respectful and professional workplace environment-onsite and remotely