Date: 21 Mar 2025
Location: New South Wales, AU

Company: The Smith Family

• Join our team to help young Australians improve their long-term educational outcomes
• Sydney CBD, Temporary Full-time position until February 2026
• Enjoy hybrid working arrangements (3 x days WFH per week)

The Smith Family is a national children’s education charity that works with children and young people experiencing poverty to overcome their circumstances and reach their full potential by providing holistic, long-term support for their education.

ABOUT US

The Smith Family is a national children’s education charity with a vision of a world where every child has the opportunity to change their future, no matter their circumstances. We believe that education is one of the most powerful change agents, and we work with young Australians to overcome educational inequality caused by poverty – so they can thrive now and into their futures.

We are seeking an experienced HR Generalist to deliver accurate, timely advice and support while ensuring the seamless operation and efficiency of our HR team’s processes and hands-on activities. Reporting to the HR Business Partner and working alongside dedicated, energised, and passionate team members, you will:

• Collaborate with the HR team to efficiently address and resolve HR inquiries, provide coaching to leaders on case management, escalating complex queries as needed
• Extract and compile data, leveraging people analytics and reporting techniques to understand people management indicators and make informed decisions
• Use insights from the various HR systems, processes, and data channels to optimise the employee experience (EX) and improve efficiency whilst driving knowledge sharing across the HR team
• Support team members in the interpretation and adherence to the Enterprise Agreement and/or appropriate industrial instruments
• Contribute to the review and revision of HR policies, processes, pay rates, and entitlements, ensuring compliance with current legislation, Modern Awards, and NES requirements

We are seeking an experienced HR Generalist to deliver accurate, timely advice and support while ensuring the seamless operation and efficiency of our HR team’s processes and hands-on activities. Reporting to the HR Business Partner and working alongside dedicated, energised, and passionate team members, you will:

• Collaborate with the HR team to efficiently address and resolve HR inquiries, provide coaching to leaders on case management, escalating complex queries as needed
• Extract and compile data, leveraging people analytics and reporting techniques to understand people management indicators and make informed decisions
• Use insights from the various HR systems, processes, and data channels to optimise the employee experience (EX) and improve efficiency whilst driving knowledge sharing across the HR team
• Support team members in the interpretation and adherence to the Enterprise Agreement and/or appropriate industrial instruments
• Contribute to the review and revision of HR policies, processes, pay rates, and entitlements, ensuring compliance with current legislation, Modern Awards, and NES requirements.