ADDITIONAL INFORMATION

Job Number25053650
Job CategoryManagement Development Programs/Interns
LocationJW Marriott Grosvenor House London, 86-90 Park Lane, London, London, United Kingdom, W1K 7TN
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

JOB SUMMARY

Provide a consistent high standard of administration and non-administrative support to the Human Resources Department to support the achievement of business goals and strategies. Intern Role for 9 months (Fixed Term contract) with immediate start available.

EXPERIENCE

• Previous administrative experience essential.
• Previous user of Outlook, Word, Excel and PowerPoint – strong computer skills essential.
• Hotel Operations experience preferred.

SKILLS AND KNOWLEDGE

• Strong communication skills (verbal, listening, writing).
• Excellent typing speed and accuracy essential.
• Highly organized and efficient approach required.
• Ability to multi-task and handle stress.
• Stress tolerance, adaptability, and flexibility.
• Maintain a high level of Integrity.

EDUCATION OR CERTIFICATION

• Good level of English essential

Recruitment & Onboarding

• Assist with the coordination of pre-hire checks and follow up if necessary.
• Coordinate all on-boarding activities for new hires (new hire system set-up, job descriptions, paperwork).
• Maintain and validate all personnel records on both Mhub and in employee files.
• Create new personnel files and keep these organized and secure.
• Follow-up on all outstanding new hire paperwork and ensure compliance for each new associate.
• Support with candidate screening where required.
• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
• Actively listen to and consider the concerns and questions of other employees, responding appropriately and effectively

THE FOLLOWING ARE SPECIFIC RESPONSIBILITIES AND CONTRIBUTIONS CRITICAL TO THE SUCCESSFUL PERFORMANCE OF THE POSITION:

Recruitment & Onboarding

• Assist with the coordination of pre-hire checks and follow up if necessary.
• Coordinate all on-boarding activities for new hires (new hire system set-up, job descriptions, paperwork).
• Maintain and validate all personnel records on both Mhub and in employee files.
• Create new personnel files and keep these organized and secure.
• Follow-up on all outstanding new hire paperwork and ensure compliance for each new associate.
• Support with candidate screening where required.
• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
• Actively listen to and consider the concerns and questions of other employees, responding appropriately and effectively.

Training and Development

• Coordinates the administration of all training nominations, training completion and attendance, ensuring databases are fully up to date.
• Keep track of performance reviews that form part of the LPA process and associates 30/60/90 probationary period reviews.

Associate Relations

• Assists with communication to all associates.
• Assists with the administration of any employment relations issues (for example Employment investigation preparation).
• Provide a sounding board for associates who may need to discuss personal issues, maintain and observe confidentiality at all times.
• Assists with the organization of any associate events i.e. employee recognition events and associate awards dinners. Update notice boards with results.
• Local and company benefits to be administered and communicated to associates.

Compliance

• Assist management with HR Audits. Maintain tracking systems to ensure compliance.
• Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.
• Comply with quality assurance expectations and standards such as the brand standard audit.

Administration

• Maintain confidentiality and security of employee and property records, files, and information.
• Create and maintain filing systems.
• Ensure accurate maintenance of all employee records and files as per HR Review and policy, (online records on Mhub and employee files).
• Assists with any process administration and the collation of data for relevant reports.
• Support with the administration of any payroll of HR information
• Maintaining office supplies for the HR department.
• Take meeting minutes as requested.
• Maintain, collate, and distribute all relevant activity reports.

Communications and Relations

• Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies, and guidelines.
• Inform Human Resources management of issues related to employee relations within the division or property.
• Answer phone calls and record messages.
• Create and type office correspondence using computer.
• Prepare documents, posters and presentations using Word, Excel and PowerPoint applications.