YOUR DAY TO DAY

Perform entry-level human resources and administrative duties in support of the hotel’s Human Resources programs and philosophies. Provide basic employee assistance, often serving as initial point of contact for human resources-related matters. Promote a positive team culture while ensuring our guests experience is unique and brings the brand to life.

GUEST EXPERIENCE:

• Organize and expedite flow of work, efficient follow-up on pending matters.
• Communicate and interpret instructions, ensure correct information are communicated to team members or guest in manager’s absence.
• Coordinate telephone/conference calls and incoming mail
• Set up and maintain filing system. Maintain an organized, clean, and professional work area.

WHAT WE NEED FROM YOU

• Diploma/Degree in Business or Hospitality management or related disciplines
• Minimum 5 years hotel sales experience, preferably 5-star hospitality
• Strong presentation, commercial and communication skills
• Strong interpersonal skills to develop and foster beneficial relationships
• High level of passion, enthusiasm and drive for results
• High level of common sense and high skill of problem solving and decision making
• In-depth knowledge of sales principles and techniques
• Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time
• Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities

Please refer the Job description for details