JOB OVERVIEW

Our client is seeking an experienced and people focused Human Resource Manager to lead HR operations, align talent strategies with business goals, and foster a positive, high performance workplace culture. This fully on site position works closely with leadership and employees, including those in unionized roles, to ensure smooth day to day HR operations while supporting a collaborative, respectful work environment.

QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Minimum 5 years of progressive HR experience, with 2+ years in a leadership role.
• Experience dealing with employees in unionized environments.
• Strong knowledge of NYS labor laws and HR best practices.
• Exceptional interpersonal, organizational, and conflict resolution skills.

• Recruitment & Staffing: Manage the complete hiring process, with an emphasis on sourcing quality candidates from Western New York and surrounding areas.
• Employee Relations: Serve as a trusted resource for employees and managers, addressing concerns promptly and fostering a positive work culture.
• Union Interaction: Collaborate effectively with employees covered under collective bargaining agreements — addressing questions, ensuring policy clarity, and maintaining compliance — without engaging directly in contract negotiations with union representatives.
• Training & Development: Assess needs, create development programs, and monitor employee progress.
• Performance Management: Administer appraisals, goal setting, and performance improvement initiatives.
• Compensation & Benefits: Oversee pay structures, benefits, and incentive programs, aligning them with company policies and contract guidelines.
• Policy & Compliance: Ensure adherence to NYS and federal labor laws, organizational policies, and applicable contract provisions.