EFry Hope and Help provides trauma-informed, inclusive and gender-responsive programs and services to support women and girls at risk or involved in the legal system in building stable lives
We are recruiting a Full time HR Manager in the Head Office, HR Department. Reporting to the Executive Director, and as part of the Executive Leadership Team, this position requires a seasoned leader with an understanding of the not-for-profit sector, the importance of discretion and strategic decision-making skills. The Manager serves as a mentor and leader, communicating with the senior management team to resolve issues and manage projects. Discretion, dignity, respect, opportunity, equity, and confidentiality are paramount given the values of EFry Hope and uphold these principles in all interactions. The Manager initiates the development and execution of comprehensive HR strategies that support recruitment, employee relations, employee retention initiatives, compensation, benefits, training, performance management, and policy interpretation. The successful candidate leads from a positive and inclusive lens that encourages open communication, trust, engagement, and mutual respect.

QUALIFICATIONS:

· Degree in Human Resources Management and/or Business Administration or its equivalent.
· CPHR Certification.
· Minimum 5 years in HR leadership role.
· Strong knowledge of health & safety standards and regulations.
· Able to be self-directed, flexible in responding to changing needs, and multi-task while maintaining a high level of attention to detail.
· Strong understanding of HR management principles and proven experience leading HR within an organization along with the ability to coach and guide managers and supervisors.
· Prior supervisory experience in managing multiple HR functions.
· Excellent presentation and organizational skills.
· Excellent communication skills – verbal and written and the ability to demonstrate empathy and active listening.
· Demonstrates commitment to the delivery of tasks and targets.
· Ability to be innovative and vision-oriented with demonstrated ability to undertake strategic planning and implementation.
· Ability to work well under pressure, handle multiple tasks, change priorities in tight time frames.
· Proficient in MS suite products and ability to learn and master new software applications.

· Actively partners with the management team in the establishment of the strategic direction for the business, including identification of organizational development needs and overall alignment of HR programs and systems to achieve business results.
· Manages all employee issues, works proactively to ensure a productive and respectful workplace.
· Manage any employee complaints, participate in updating policies, procedures and processes.
· Supported by an assistant, fosters an environment of continuous learning, collaboration, and operational excellence.
· Ensures efficient management of all HR files and documentation.
· Delivers full circle recruitment services including front end needs analysis, job postings, sourcing, interviewing and ensures new employee orientation and documentation processes are adequate to meet the needs of the organization.
· Leads the development and implementation of HR initiatives to foster increased employee satisfaction, retention, and commitment levels.
· Provides coaching and resources to employees and managers with respect to career development, training, compensation, recruitment, performance management and employee relations programs.
· Drives in compiling relative HR metrics, analysis, and reporting.
· Oversee performance evaluation and recognition programs.
· Ensures compliance with all applicable employment legislation regulations, HR policies and procedures, and reporting requirements.
· Stay abreast of legal and regulatory channels related to HR, ensure full compliance, and minimize risk to the organization.
· Performs other related duties as required.