Human Resources Manager

at  Extendicare

QUALIFICATIONS

• A post-secondary education in Human Resources Management, CHRP designation an asset
• Minimum of 3 years’ recent experience in Human Resources and office administration in a long-term care home, hospital or other healthcare setting
• Member of HRPAO - Human Resources Professional Association of Ontario
• Knowledge of government legislation and collective bargaining
• Experience with recruitment and selection process
• High level of composure, ability to work under pressure
• Experience with a Human Resource Information (HRIS)/Payroll system – eg. Infinium, Peoplesoft, Quadrant HR
• Knowledge of the Ministry of Long term care Act and Regulations
• Sound knowledge of accounts receivable, accounts payable and residents trust accounts
• Intermediate to advanced computer software skills including MS Outlook, Word, Excel, Powerpoint and Access
• Basic keyboarding skills
• Excellent organizational skills – exceptional ability to prioritize
• Excellent interpersonal and communication skills – capable of dealing with variety of employee emotions
• Regular attendance is a requirement of the position

• Manages recruitment process for the various interdisciplinary positions within the home
• Assists managers with retention efforts to support high quality resident care services
• Guides and supports department managers in the selection and hiring process of new employees
• Coordinates the orientation process for newly hired team members in all departments
• Provides guidance and assistance to leadership team with HR issues including, but not limited to performance management, investigations, and maintaining accurate and up to date HR files for team members
• Assists in implementing the Team Member Attendance Management Program
• Advises management on different areas of union-management relations
• Participates in labour relation meetings with unions and senior management
• Assists the Executive Director and Director of Care with Labour Management and Grievance meetings (preparing minutes and ensuring follow up where required)
• Assists management in resolving employee grievances and/or complaints
• Facilitates the resolution of differing interpretations of a union contract
• Oversees payroll and benefits administration
• Provides a summary to employees regarding eligibility of organization’s benefits programs
• Ensures all benefit plan documents, summary plan descriptions, booklets and information brochures are accurate
• Supports team member wellness and recognition initiatives in accordance with organizational guidelines
• Offers expert knowledge and skills to promote a positive health and safety culture in order to minimize occupational risk
• Participates as a member of the Joint Occupational Health and Safety committee and plays a key role in ensuring all safety legislation, policies and procedures are adhered to
• Maintains records of staff incidents and near misses and produces monthly statistics for senior management
• Oversees WSIB claims management and assists the leadership team in the management ow WSIB claims and Early and Safe Return to Work Program including modified work plans
• Maintains regular contact and meetings with team members on modified work, documenting results of meetings in the Claims Management Communication Log.
• Oversees resident’s agreements, admissions, discharges and administrative files
• Oversees accounts payable, receivable and residents’ trust accounts
• Supervises the office staff and ensures a smooth operation of the administration office.
• Liaison with IT Help Desk and IT Consulting firm on information technology issues in the home.