Human Resources Manager at Mobile Communications America Inc

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Employee Relations, Performance Management, HR Operations, Data Management, Training, Development, M&A Onboarding, Talent Acquisition Leadership, Recruitment, Workforce Planning, Business Acumen, Change Management, HRIS, ATS, Conflict Resolution, Collaboration

Industry

Telecommunications

Description

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced HR Manager to support our growing Central team. The HR Manager serves in a dual-capacity role within the organization, balancing responsibilities as a strategic Senior HR Generalist and as the leader of the company’s Talent Acquisition function. Approximately half of the role focuses on delivering strategic and hands‑on HR support across multiple divisions. The remaining time is dedicated to overseeing Talent Acquisition - providing direction to recruiters, enhancing hiring processes, and ensuring the organization effectively attracts and secures top talent. This role is ideal for a seasoned HR professional who thrives in a collaborative environment, enjoys building strong partnerships across the business, and brings expertise in both HR operations and recruiting leadership. MCA SEEKS TEAM MEMBERS WHO SHARE OUR VALUES: SERVICE, GROWTH, TEAMWORK, AND SAFETY. AS A MILITARY FRIENDLY EMPLOYER, WE WELCOME VETERANS, WITH OVER 250 ALREADY ON BOARD. JOIN US AND BECOME PART OF THE MCA FAMILY, WHERE WE PRIORITIZE BOTH WORK AND ENJOYMENT. WE OFFER COMPETITIVE COMPENSATION AND BENEFITS SUCH AS MEDICAL, DENTAL, VISION, 401K, PTO, HOLIDAY PAY, EDUCATION INCENTIVES, AND MORE. WHAT YOU WILL BE DOING: Senior Human Resources Generalist * Employee Relations & Performance Management * Provide guidance to managers and employees on HR policies and help resolve workplace concerns. * Support employee relations activities, including conflict resolution, investigations, and corrective actions. * Assist with performance management processes, including coaching and performance reviews. * Conduct exit interviews, identify key themes, and provide recommendations to leadership. * Ensure all employee changes, adjustments, and supporting documentation are submitted to Payroll accurately and on time to facilitate smooth processing. * Facilitate difficult conversations between employees and managers to support understanding, accountability, and positive outcomes. HR Operations & Data Management * Maintain accurate HRIS data and support reporting needs. * Prepare HR reports and share insights on workforce trends. * Provide general HR administrative support and assist with projects and process improvements. Training & Development * Support the planning and delivery of training programs that reinforce skills and MCA culture/values. * Provide coaching to managers to strengthen leadership and team management. * Promote ongoing learning and development opportunities across the organization. Acquisition Support * Support M&A onboarding activities and help integrate newly acquired employees. * Promote MCA’s culture and values throughout the integration process. * Assist with communication, orientations, and training to ensure smooth transitions. * Provide guidance to new managers and employees during assimilation. * Help structure roles and align the organization for effective integration. Talent Acquisition Leadership * Lead the company’s Talent Acquisition team, providing guidance, mentorship, and performance feedback. * Oversee full-cycle recruitment processes to ensure an exceptional candidate and hiring manager experience. * Drive TA strategy, workforce planning, and recruiting initiatives across the organization. * Build strong partnerships with business leaders to understand hiring needs and create proactive recruiting strategies. * Implement process improvements to enhance efficiency, quality of hire, and diversity of recruitment efforts. * Monitor recruiting KPIs and prepare TA reports and insights for leadership. * Manage relationships with external recruiting partners, job boards, and talent platforms. * Ensure compliance with federal, state, and company hiring practices and requirements. Staffing & Recruitment Support * Monitor staffing levels and ensure alignment with approved budgets. * Partner with hiring managers and recruiting to support effective hiring processes. * Assist with onboarding to ensure a smooth and compliant new‑hire experience. * Help prepare offers, compensation recommendations, and internal job postings. Key Competencies * Business acumen * Employee advocacy and coaching * Talent strategy and workforce planning * Leadership and team development * Analytical thinking * Change management * Collaboration across matrixed environments WHAT YOU WILL BRING TO THE TEAM: * Bachelor’s degree in Human Resources, Business Administration, or related field; HR certification (PHR, SPHR, SHRM-CP/SCP) preferred. * 5–7+ years of progressive HR experience with demonstrated generalist expertise. * 3+ years of experience leading or managing a recruiting function or team. * Strong knowledge of employment law, HR best practices, and talent acquisition strategies. * Demonstrated ability to build trust and strong relationships across diverse teams and leadership levels. * Skilled in problem-solving, conflict resolution, and delivering thoughtful, solutions-oriented HR support. * Experience with HRIS and Applicant Tracking Systems (ATS). * Excellent communication, collaboration, and organizational skills. * Ability to balance strategic thinking with hands-on execution. YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS: The physical environment requires the employee to work inside. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed. TRAVEL REQUIREMENTS: Travel as necessary to support company and customer needs. WHO WE ARE Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies. WHAT WE BELIEVE We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities. NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.” #LI-AH1

Responsibilities

This dual-capacity role involves serving as a strategic Senior HR Generalist, handling employee relations, performance management, and HR operations, while also leading the Talent Acquisition function to direct recruiters and enhance hiring processes.