COMPANY OVERVIEW:

As West Michigan’s only privately owned retina practice, Retina Specialists of Michigan is a rapidly growing retina-only medical practice with an expanding team of 9 physicians and nearly 100 employees committed to making a meaningful impact on the lives of those we serve. Our mission is anchored by five core values that guide our daily work and future growth: show respect, do the right thing, aim for excellence, be curious, and elevate each other.

POSITION OVERVIEW:

The Human Resources Manager is responsible for overseeing all aspects of the Human Resources function across Retina Specialists of Michigan’s clinical and administrative operations. This position manages key HR processes including recruitment, employee relations, compliance, policy administration, benefits coordination, and organizational development. The HR Manager plays a pivotal role in ensuring the practice remains compliant with employment laws, supports a healthy and inclusive work environment, and aligns HR strategies with the goals of the organization.

KEY SKILLS & QUALIFICATIONS:

• Professional & Interpersonal Skills
• Comprehensive knowledge of employment laws and HR practices.
• Experience in a healthcare, medical practice, or clinical environment strongly preferred.
• Demonstrated ability to build trust and maintain effective relationships across all levels of the organization.
• Ability to exercise sound judgment in complex and sensitive employee matters.
• Display consistent professionalism and a cooperative, team-focused attitude.
• Demonstrate empathy, energy, and flexibility in interactions with patients and staff.
• Foster a positive workplace culture in alignment with RSM’s core values:
  Show Respect, Do the Right Thing, Aim for Excellence, Be Curious, Elevate Each Other.

Communication & Organizational Skills

• Excellent written and verbal communication skills.
• Strong presentation and facilitation abilities.
• High attention to detail and accuracy in documentation and recordkeeping.
• Proven ability to manage multiple projects and priorities in a fast-paced environment.
• Possess strong active listening and time management skills.
• Prioritize tasks effectively while managing multiple responsibilities.
• Communicate clearly and professionally, including timely email responsiveness.

Initiative & Accountability

• Commitment to ethical standards, professionalism, and continuous improvement.
• Ability to analyze data and use metrics to inform decision-making.
• Willingness to identify challenges and lead solutions with minimal oversight.
• Demonstrate personal ownership of role responsibilities and practice image.
• Take initiative in accomplishing goals and solving problems.
• Offer creative, solution-oriented thinking with strong follow-through.
• Demonstrate the ability to respond to changing demands while maintaining a positive and solution-oriented attitude.

MINIMUM EDUCATION/CERTIFICATION REQUIREMENTS

• Bachelor’s degree in Human Resources, Business Administration, or related field (required)
• HR certification (e.g., SHRM-CP, PHR) preferred

MINIMUM BACKGROUND REQUIREMENTS

• Minimum of 5 years HR management experience in a healthcare or multi-location environment
• Experience managing employee relations, performance management processes, benefit compensation packages, and employment-related regulations
• Strong understanding of benefits administration, hiring processes, and compliance documentation
  Retina Specialists of Michigan is looking for a dynamic, results-driven leader with a solid background in healthcare management and a passion for strategic growth. The ideal candidate will bring a commitment to delivering outstanding service and elevating patient care standards, along with a strong drive for operational excellence. Ready to make a meaningful impact in your career? Join us on this exciting journey—apply today!
  Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In perso

RESPONSIBILITIES AND DUTIES:

Employee Benefits & Oversight

• Administer employee benefits programs (health, dental, disability, life) and support employees in the process.
• Manage educational funds and employee reimbursements.
• Maintain timecard systems including new hire entry, missed punch corrections, and location/pay category accuracy.
• Manage PTO tracking, approval processes, and yearly allocations.

Talent Acquisition and Staffing

• Lead the full-cycle hiring process, including job postings, candidate screening, and interviews.
• Oversee onboarding, employment forms collection, and system setup.
• Coordinate new hire announcements and welcome communications.
• Track and report key HR metrics, including turnover, engagement, and headcount trends.
• Conduct exit when employees separate.

Employee Development and Training

• Track performance review timelines and assist leaders with scheduling.
• Support certification tracking and education funding.
• Ensure annual HIPAA and safety training is completed.
• Educate staff on certification requirements and deadlines.

HR Compliance and Regulatory Oversight

• Develop, implement, and maintain HR policies and procedures in compliance with applicable laws and internal best practices.
• Ensure organizational compliance with RSM policies, OSHA, HIPAA, and employment law.
• Maintain up-to-date credentialing and certification records.
• Monitor physician license renewals and related deadlines.
• Manage employee relations matters, including conflict resolution, investigations, and disciplinary actions.
• Ensure compliance with all federal, state, and local employment laws and regulations.

Employee Engagement & Relations

• Promote a positive workplace culture aligned with RSM values.
• Serve as a point of contact for employee relations and morale-building efforts.
• Oversee employee announcements (new hires, anniversaries, promotions, life events).
• Manage staff gifts (TerryBerry), nametags, and internal communications.

Additional Responsibilities

• Track and report key HR metrics, including turnover, engagement, and headcount trends.
• Participate in organizational planning, workforce development, and process improvement efforts.
• Serve as a resource for employees regarding HR policies, procedures, and programs.
• Support credentialing and compliance processes as needed in collaboration with clinical leadership.
• Coordinate annual performance review cycles and assist with goal-setting and evaluation documentation.
• Maintain confidentiality and exercise discretion in handling sensitive HR and personnel matters.
• Maintain compliance with RSM policies and procedures, including departmental protocols, HIPAA privacy and security standards, and OSHA safety regulations.
• Actively participate in key performance indicator (KPI), key behavior indicator (KBI), and SMART Goals initiatives aligned with EOS seat expectations.
• Attend staff and educational meetings as required.
• Respond to email communications in a timely and professional manner.
• Perform other duties as assigned.

Initiative & Accountability

• Commitment to ethical standards, professionalism, and continuous improvement.
• Ability to analyze data and use metrics to inform decision-making.
• Willingness to identify challenges and lead solutions with minimal oversight.
• Demonstrate personal ownership of role responsibilities and practice image.
• Take initiative in accomplishing goals and solving problems.
• Offer creative, solution-oriented thinking with strong follow-through.
• Demonstrate the ability to respond to changing demands while maintaining a positive and solution-oriented attitude