Full job description

About Us

Senior Helpers FNQ is a growing support services organisation providing high-quality care across the NDIS and Aged Care sectors in Far North Queensland. We are committed to delivering compassionate, person-centred support that enables people to live independently, safely, and with dignity in their homes and communities.

About the Role

The Human Resources Officer will support the day-to-day HR operations of the organisation with a strong focus on recruitment, onboarding, compliance monitoring, training coordination, and HR administration. This role plays an important part in ensuring we maintain a reliable, skilled, and compliant workforce of Support Workers to meet the needs of our clients.

Key Responsibilities:

• End-to-end onboarding of support workers.
• Ensuring compliance with NDIS and Aged Care requirements.
• Coordinating mandatory training and inductions.
• Managing employee records and compliance documentation.
• Handling disciplinary actions, performance management, and investigations.
• Providing HR support and advice to staff and managers.
• Maintain accurate and confidential HR records and employee files.
• Assist with HR reporting and recruitment tracking.

About You:

• High-level experience in HR or a similar role.
• Strong knowledge of employee relations and disciplinary processes.
• Experience in Aged Care, NDIS, or a regulated environment (highly regarded).
• Excellent organisation, communication, and confidentiality skills.

Qualifications

No formal HR qualifications are required; however, significant practical experience in a similar HR role is strongly preferred.

Why Join Senior Helpers FNQ

• Supportive and friendly team environment
• Opportunity to contribute to a growing support services organisation
• Meaningful work supporting people within the community
• Opportunity to help shape and improve HR processes as the organisation grows

How to Apply

Please submit your resume and a short cover letter outlining your experience and suitability for the role. Emial: hrfnq@seniorhelpers.com.au

Pay: $31.20 – $34.58 per year

• Work Location: In person

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