Full job description

Human Resources Officer

Permanent | 37.5 hours per week | Group-wide / Any PHG site

Phoenix Hospital Group is looking for an experienced and proactive Human Resources Officer to join our team and pay a key role in delivering a high-quality HR service across the Group.

The is a group-wide position, supporting our sites across the organisation, with occasional travel between locations as and when required.

Reporting to the Chief Executive Officer, the successful candidate will work closely with employees and managers, providing professional HR advice and support across the full employee lifecycle.

Key Responsibilities

• Act as a key point of contact for employees and managers, providing advice and guidance on HR matters, employment terms and policies.
• Support and advise managers on employee relations matters, including disciplinary, grievance and other HR cases.
• Oversee the monthly payroll process across all Phoenix Hospital Group sites.
• Lead the recruitment and onboarding process, from vacancy approval through to new starter.
• Monitor employee compliance requirements, including DBS checks, professional registrations and right to work documentation.
• Oversee the Group's UK Visas and Immigration Sponsorship Management System.
• Ensure employee records and information are accurately maintained within Employment Hero.
• Support the administration of pensions, life assurance and health insurance arrangements.
• Review and update HR policies and procedures, ensuring they reflect current legislation and best practice.
• Lead and support HR projects and initiatives across the Group.

About You

We are looking for an HR professional who is confident working in a busy environment and able to manage a varied workload with a high level of professionalism and discretion.

You will have:

• Proven experience working in a busy HR environment.
• CIPD membership – essential.
• Excellent communication, organisation and time-management skills.
• Strong interpersonal skills and the ability to build relationships at all levels.
• Experience handling sensitive employee matters with discretion.
• A proactive, solutions-focused approach and the confidence to make sound decisions.
• The ability to manage competing priorities and remain calm under pressure.
• A commitment to keeping up to date with employment legislation and HR best practice.
• Good IT skills, including Microsoft Word, Excel, Outlook and PowerPoint.

Why Join Us?

This is an excellent opportunity to join Phoenix Hospital Group in a varied, group-wide HR role where you will have the opportunity to make a real contribution to the development of our people, processes and HR function.

Phoenix Hospital Group is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment. The successful candidate will be required to undergo an enhanced DBS check and provide satisfactory references. They will also be subject to proof of eligibility to work in the UK.

Company Overview

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