About the job

• Parramatta location | $150,000 + Super + Bonus | Hybrid WorkingLead an established HR operations team supporting a large, national workforce
• Take ownership of HR operations, systems, compliance and service delivery
• Join a successful, well-established organisation offering stability, autonomy and genuine leadership opportunity

The OpportunityAre you an experienced HR operations leader who enjoys bringing order to complexity, developing people and making things run better?

A well-established national organisation with a strong reputation is seeking an HR Operations Manager to lead its centralised HR Operations function. This role suits someone who thrives in a fast-paced, high-volume environment and enjoys balancing team leadership and process improvement with hands-on operational HR.

You’ll join a business known for its practical, down-to-earth culture. Backed by an experienced leadership team, you’ll have the autonomy to own the function and make a genuine, lasting impact.

About the RoleYou'll lead a small team and oversee the delivery of accurate, efficient and compliant HR operations across a geographically dispersed workforce.

• Your responsibilities will include:Lead, coach and develop an established HR Services team, driving accountability, engagement and high performance.
• Oversee end-to-end HR operations, including employment contracts, onboarding, employee changes and offboarding.
• Drive operational excellence, ensuring service delivery meets agreed timeframes, quality standards and business expectations.
• Own HR systems and processes, identifying opportunities to streamline workflows, improve efficiencies and enhance the employee experience.
• Maintain compliance, overseeing award interpretation, employment documentation, reporting and HR governance.
• Partner with stakeholders across the business, providing practical solutions and building strong working relationships.
• Manage HR reporting, including workforce data, compliance reporting and WGEA requirements.
• About YouWe're looking for a confident, capable HR Operations Manager who combines strong technical knowledge with a genuine passion for people leadership and continuous improvement.Ideally, you'll bring:Solid experience in HR Services, HR Operations or a similar team leadership role.
• Demonstrated experience leading an HR administration or shared services team within a complex, high-volume environment.
• Strong knowledge of employment contracts, Modern Awards, HR compliance and employee lifecycle processes.
• Confidence working with HRIS platforms, reporting and data, including strong Excel skills.
• A track record of improving processes, driving efficiencies and maintaining high service standards.
• Excellent communication skills and the ability to build credibility with stakeholders at all levels.