WHO WE’RE LOOKING FOR:

We are looking for a Human Resources Operations Specialist to join our Operations Team. You should be someone who is passionate about their career, who wants to grow and develop and willing to wear multiple hats in our operations department. This is a hands on, on-site position in our Frisco, TX office.

REQUIRED EXPERIENCE AND EDUCATION:

• 2-3 years of experience in a related field.
• Bachelor’s degree
• Proficiency using a variety of computer software applications, especially Microsoft Word, Excel, and Outlook.

NECESSARY SKILLS AND ATTRIBUTES:

• Self-motivated individual with the ability to thrive in a team-based or independent environment.
• Detail-oriented with strong organization skills.
• Thrives in a fast-paced environment.
• Strong interpersonal skills- ability to communicate effectively and clearly at all levels and with both internal and external clients.
• Ability to handle sensitive/confidential situations and documents in an appropriate manner.
• Ability to communicate effectively and clearly at all levels and with both internal and external clients with confidence and poise.
• Excellent spelling, grammar, and written skills.
• Friendly and polite telephone manner.
• Highly effective at establishing priorities, multi-tasking and meeting tight deadlines
• Flexible and willing to adapt.
• Familiarity with basic software for office use (ZOOM, WebEx, etc).
• Ability to prioritize multiple tasks simultaneously.
• High sense of urgency with ability to maintain accuracy.
• Strong problem-solving skills, able to troubleshoot issues independently and drive them to closure with minimal supervision.
• Solid sense of accountability and acute personal judgment.
• Willingness to take on project work and be exposed to tasks outside traditional day to day.

WHAT YOU SHOULD KNOW:

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us.
This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In perso

Onboarding Program:

• Execute a comprehensive mastery of all day-to-day and strategic operational functions as it pertains to new employee onboarding. This includes but is not limited to offer letter creation, processing of all new hire documents etc., across the business with varying onboarding requirements all while maintaining full compliance.
• Document, track, and maintain candidate records and status of engagements to enable accurate data analytics with a high degree of accuracy.
• Actively partner with all internal constituents to ensure an accurate and positive offer and onboarding experience.
• Continue as main point of contact for candidates during the offer and onboarding process, through orientation.
• Manage collection and analysis of candidate experience feedback and create process for improvement.

Operations:

• Assist with management of comprehensive benefits program.
• Assist with proper processing and support for immigration documents in partnership with our external counsel.
• Assist with FMLA/ LOA compliance.
• Assist with Annual Reporting compliance (W-2; 1099; 1095-C, etc.)
• Develop tools and solutions for recurring requests and initiate processes to help create efficiencies.
• Ensure compliance with corporate policies.
• Work closely with operational departments to identify and evaluate the quality of different data sources used for key result/metric calculations and performance analysis.
• Ad hoc project management for operations team.
• Serve as OOO coverage for HR Manager and other operations counterparts