Human Resources Partner II - Human Resources (Civil Service) at City of Dallas

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Apr, 26

Salary

76585.0

Posted On

24 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Human Resources Practices, Customer Service, Collaboration, HR Strategy, Employee Relations, Performance Management, Change Management, Employee Engagement, Problem Solving, Communication, Relationship Building, Organizational Skills, Training Needs Assessment, Compliance, Investigation Skills, Data Analysis

Industry

Government Administration

Description

Dallas is Growing. Grow With Us. Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture, we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community. Job Summary The Human Resources Partner II provides and delivers senior level administrative and consultant services to employees and management on human resources related issues and organizational changes. Job Description Overview The Human Resources Partner II provides and delivers senior level administrative and consultant services to employees and management on human resources related issues and organizational changes. Essential Functions Recommends, develops, and implements strategies to attract qualified applicants to fill City positions. 2 Manages and supports the recruitment process for assigned groups by ensuring the best qualified candidate is hired for each opening; follows and monitors recruitment metrics and drafts, creates, and delivers reports to leaders weekly. 3 Provides professional customer service support in response to inquiries and handles escalated issues appropriately; demonstrates strong communication and customer service skills; assesses and anticipates HR related needs. 4 Assists and supports senior level HR Partners in the resolution of complex employee relations issues; addresses employee grievances and assists in mediation methods. 5 Works closely with management and employees to develop, implement, evaluate, improve work relationships, build moral, and increase productivity and retention. 6 Analyzes and evaluates trends and metrics with the HR department; provides proactive insights for HR solutions and program designs. 7 Works with HR Partners to identify training needs for teams and individuals; collaborates with management to provide daily coaching to leadership on a variety of actions; trains on standards regarding employee relations issues, policy interpretation and application, talent management and development, and organizational design consultation. 8 Ensures that human resources development activities are compliant with all applicable federal laws and regulations. 9 Partners with HR Center of Expertise functions as needed to provide solutions for clients. 10 Conducts investigations and inquires related to employee issues and complaints made through any other source. 11 Performs any and all other work as needed or assigned. Knowledge and Skills Knowledge of Human Resources practices and procedures. 2 Knowledge of City policies. 3 Knowledge of customer service and collaboration. 4 Knowledge of HR strategy and mission. 5 Ability to accurately complete processes, forms, and workflows. 6 Ability to balance employee needs with business objectives of the City. 7 Ability to organize, multi-task and prioritize. 8 Ability to identify problems and make recommendations to resolve. 9 Ability to build relationships and provide HR resources to departments. 10 Communicating effectively both verbally and in writing. 11 Establishing and maintaining effective working relationships. MINIMUM QUALIFICATIONS EDUCATION: Bachelor's degree in a human resources, business/public administration, or social science field. EXPERIENCE: Two (2) years of professional level human resources experience with responsibility for employee relations, performance management, change management, and/or employee engagement. EQUIVALENCIES: High school diploma or GED plus six (6) years of the required experience will meet the education and experience requirements. Associate degree in any field plus four (4) years of the required experience will meet the education and experience requirements. Bachelor's degree (or higher) in a non-specified field plus four (4) years of the required experience will meet the education and experience requirements. Master's degree (or higher) in a specified field will meet the education and experience requirements. A Society for Human Resource Management (SHRM) certification OR Human Resource Certification Institute (HRCI) will substitute for one (1) year of the required experience. LICENSE: Valid driver's license and good driving record Salary Range $62,379.20 - $76,585.60 The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications. City of Dallas is an Equal Opportunity Employer. The City of Dallas is one of the largest employers in the DFW Metroplex. We offer growth opportunities and a chance to make a difference in our community. Questions? Contact our recruiting departments: Civil Service - civilserviceinfo@dallascityhall.com Talent - Acquisition hrtalent@dallas.gov

Responsibilities

The Human Resources Partner II provides senior level administrative and consultant services on HR-related issues and organizational changes. Key responsibilities include managing recruitment processes, resolving employee relations issues, and analyzing HR metrics.