Human Resources Shared Services Administrator 2 at Abt Global
Rockville, Maryland, USA -
Full Time


Start Date

Immediate

Expiry Date

09 Oct, 25

Salary

55000.0

Posted On

09 Jul, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Human Resources/HR

Description

THE WORLD AT ABT

Solving the world’s most pressing issues and improving the quality of life for people worldwide is what we do every day at Abt. Advancing data-driven innovations is no small task, but we are driven by big challenges.
We are a team of 2,000+ people in over 40 countries working in unison and focused on the bigger picture. Only by sharing our commitment, energy, and innovation do we affect change and push the boundaries of what’s possible. We welcome representative ideas, backgrounds, and viewpoints – joining Abt means access to exceptional thinkers at the top of their game.
To thrive at Abt is to embrace flexibility and collaboration. Our open culture allows you to balance your work and personal life as needed to optimize personal well-being. We create value driven partnerships around the world, but our greatest focus is on empowering our employees to advance our mission.
Ready to embrace rewarding and meaningful work? Now’s your chance.

Responsibilities
  • Onboarding Process Ownership
  • Tracking and converting pending workers in Oracle HCM Cloud Global HR Module
  • Coordinating New Employee Orientation logistics (communication with new hires, presenting sessions)
  • Conducting I-9 verification for all new hires
  • Maintains HRSC team Knowledge Base including but not limited to commonly used forms (internal and external), checklists, QRGs, FAQs, informational articles, SOPs, corporate announcements affecting HR Operations.
  • Recommends additions, edits, and removal of information on HR Department Abt Global Intranet (AGI) pages.
  • Provides coverage to HRSC Phone Line from 9:00 AM – 5:00 PM EST
  • Tier 1 Support for Processing Transactions in Oracle HCM Cloud:
  • Person changes (address, name, etc.)
  • Employment changes (reclassification, promotion, hours, terminations, work location, supervisor, reorganization, etc.)
  • ServiceNow Ticket Triage and Support:
  • Acts as the primary point of contact for general inquiries, including:
  • Integration Errors management between systems
  • General and policy-related questions
  • Triage and assignment to internal teams (Leaves, Benefits, Retirement, etc.)
  • Provides support to evaluate and track Professional Development requests and questions, employment verifications, international contract extensions, and filing documentation to employees’ personnel files.
  • Interact with stakeholders to ensure alignment and clear communication regarding new processes or policies.
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