Human Resources Specialist
at Chewy
Plantation, Florida, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 24 Oct, 2024 | Not Specified | 26 Jul, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
OUR OPPORTUNITY:
Chewy is hiring an HR Specialist, responsible for triaging tasks assigned to the Team Member Services team at Chewy in our Plantation, FL office. The ideal candidate will be tech-savvy, have a strong customer service orientation, and be detail-oriented. This role is responsible for quickly and efficiently reviewing incoming tickets in ServiceNow and assigning them to the appropriate team/employee for resolution. This role is an ideal entry-level HR opportunity, gaining exposure to a vast array of HR inquiries and questions. We believe in excellence in all we do and accept nothing less. You’ll be successful in this role because you are results-oriented, you excel in quickly assessing core issues/concerns and you are efficient and organized.
Responsibilities:
- Review tickets and issues submitted to HR through ServiceNow
- Triage and assign the cases to the appropriate HR contact
- Provide advisement and process design insight on the organization of the HR Service Catalog in ServiceNow
- Assist with research and tracking of case issues and metrics
- Provide ongoing support on decreasing triaging traffic through standardizing self-service support
- Provide Tier 1 inbound phone support for HR Shared Services.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Human Resources/HR
HR / Administration / IR
HR
Diploma
Proficient
1
Plantation, FL, USA