OVERVIEW:

This position is responsible for serving the daily human resources needs of care center employees and leadership by maintaining a highly visible presence in the care center, creating a personal connection with all employees, assisting employees with basic, recurring issues, assisting with recruiting, and performing a variety of administrative tasks.

QUALIFICATIONS:

• High School diploma or equivalency.
• Two years’ experience in human resources or customer service, required.
• Proficiency in Microsoft Office, required.
• Exceptional customer service skills, both in person and over the phone, required.
• Ability to maintain effective working relationships with company leadership and staff, required.
• Ability to maintain confidential information, required.

• Assists employees with basic human resources questions.
• Performs care center recruitment functions, including using the company’s applicant tracking system to communicate and document candidate contact.
• Escalates all complex questions or concerns to the Regional HR Generalist.
• Assists employees with basic payroll questions.
• Meets with new hires regularly, tracking and documenting their status.
• Issues time and attendance disciplinary corrective actions, under the supervision of the Regional HR Generalist.
• Completes the First Report of Injury form for all work-related injuries and illnesses.
• Distributes HR forms to employees and assists with completion and transmission of forms to appropriate departments.
• Conducts daily rounds in all work areas to be visible and assist employees.
• Posts, communicates, and collect policies and forms as directed by the Regional HR Generalist or VP of HR.
• Distributes weekly paychecks to employees.
• In-Person attendance at the care center is an essential job function of this position.
• Performs other duties as assigned.