JOB DESCRIPTION

Put your education to work. If you’re searching for a place where you can put all that hard work to use, at a job that satisfies your passion and curiosity, at Intel, you’ll discover endless opportunities.
When you join Intel, you can expect to support and work with both brilliant technologists and top Human Resources leaders who are working to change the world by creating leading edge technology.
Intel has an empowering Student Program serving thousands of students who are preparing for real careers outside of college. Our goal is to provide real-world experience with ownership of projects from day one, as well as the opportunity to develop a network of contacts for your future. This is the ideal position for a customer-obsessed candidate interested in broadening Human Resources experience in Intel Benefits and Retirement Plans. This role oversees different Benefit and Retirement programs to provide second-level support and customer first solutions to employee inquiries across the GAM region applies analytical thinking to solve data discrepancies between systems and drives improvements to day-to-day work.

Responsibilities may include but are not limited to:

• Execute and optimize Benefits and Retirement processes for employees located in the US, Canada, and Latin America regions.
• Provide second-level support to employee inquiries across the GAM region.
• Run of complex reports needed to fix discrepancies between suppliers and HR systems
• Support the team on process mapping, documentation enhancements, and process improvements.

The ideal candidate should exhibit the following behavioral traits:

• Willing to manage multiple tasks, and projects at the same time
• Problem-solving, analytical skills, critical thinking
• Strong Communication skills
• Attention to detail and quality focus
• Adaptability to evolving business environments, able to deal with ambiguity

QUALIFICATIONS

Minimum qualifications are required to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Requirements listed would be obtained through a combination of industry relevant job experience, internship experiences and or schoolwork/classes/research.

MINIMUM QUALIFICATIONS:

• Actively pursuing a university degree in Human Resources, Business Administration, Industrial Engineering, Psychology or a related field.
• Microsoft Excel intermediate level.
• Advanced English communication skills both oral and in writing.
• Must have permanent-unrestricted right to work in Costa Rica.

PREFERRED QUALIFICATIONS:

• Knowledge in Human Resources and or experience in the Benefits and Retirement programs.
• Business Process Management knowledge.
• Customer support experience.

• Execute and optimize Benefits and Retirement processes for employees located in the US, Canada, and Latin America regions.
• Provide second-level support to employee inquiries across the GAM region.
• Run of complex reports needed to fix discrepancies between suppliers and HR systems
• Support the team on process mapping, documentation enhancements, and process improvements