EDUCATION AND WORK EXPERIENCE:

Requires knowledge, skill and mental development equivalent to the completion of four years of college, with coursework in public or business administration AND three years of responsible professional experience in a public or private organization.

Application Process:

• Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume, or other attachments as needed.
• Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
• Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).

Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.
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• Lead Chicago NEOS. Leads the Chicago New Employee Orientation (“NEOs”), sessions, which requires at least 2 and at times 4 or more day-long Orientation sessions per month for 5 to 25 new employees per session, with additional trainings in the summer months for temporary summer workers. Leading the NEOs includes: presenting the entire program (6-7 hours), and/or working with colleagues to support them in presenting portions of the program; notifying all new employees of the details of the NEO and preparing packets of materials, often voluminous, for each trainee; presenting and grading the test trainees take at the end of the NEO; managing all follow-up paperwork for new employees following NEO, including but not analyzing and summarizing evaluations for proposed improvements.
• Assist in developing and leading targeted training in other ILSOS areas of need. Performs administrative and confidential work with the Deputy Director and Lead Trainer (Springfield) involving human resource training for all employees within the Office of the Secretary of State including development, implementation and presentation of training programs, materials, evaluations and selection of presentation aids for additional mandatory and elective topics beyond New Employee Orientation. Such topics might include Customer Service, Ethics, Sexual Harassment, Discipline, Right to Know, Completing Performance Evaluations; Attendance Monitoring, Family Medical Leave Act (FMLA) and other leaves.
• Assist with ILSOS Hiring Process. As directed by the Deputy Director, as needed, may assist with the hiring and on-boarding process.
• Travels to various sites within the State of Illinois in support of work duties; possession of a valid Illinois Driver’s License and insurance is required.
• May back-up front desk/reception staff and/or test room staff.
• Performs other related duties as required or assigned