Human Services Associate - Family Services - Part Time at Virginia Department of Social Services

Suffolk, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

21.89

Posted On

16 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Data Entry, Clerical Tasks, Communication, Teamwork, Office Work, Financial Duties, Document Management, Transportation, Case Documentation, Microsoft Office Suite, CPS Support, APS Support, Meeting Coordination, Problem Resolution, Client Services

Industry

Government Administration

Description

Job open date: 1/16/2026 Job closing date: 2/1/2026 SALARY RANGE: $17.71 - $21.89 Per hour Primary designation will be providing finance, admin, and project support to the Family Services Division. Completion of training in all areas of the Family Services Division is a requirement of this position upon hire. JOB DESCRIPTION: Under immediate supervision, assists in implementation of prescribed service plans by supporting family services workers by completing tasks such as facilitating and monitoring parent/child visitation, providing transportation for clients to appointments, gathering critical case documentation, performing CPS and APS hotline support functions, and submitting to appropriate entities. Performs other related clerical duties and assisting caseworkers in various casework activities. Completes Title IV-E packet by gathering necessary documents, obtaining and verifying client information and processing new applications. Assists clients by providing services for bus passes, rent, clothing, shelter, emergency food and referrals to other services and information and transporting foster children and clients. Performs financial duties by tracking overdue documents, completing notice of action forms, request funding for cases, contacting vendors regarding invoices or credits, processing transactions and billings, and verifying payments received, purchase supplies for family services unit activities and clients as needed. Performs clerical tasks such as drafting letters, dictation, developing meeting agendas, filing reports, developing spreadsheets, data collection and other clerical tasks as assigned by supervisor. Submits training requests, facilitates bill payment, research contracted vendors as needed. Assists with coordination and facilitation of Family Partnership Meetings and supports the overall work of the Family Services Division. Performs other duties as assigned. MINIMUM QUALIFICATIONS: High school diploma or GED supplemented by previous experience and/or training that includes general office work, customer service, personal computer operations, and data entry; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Demonstrated ability to communicate effectively both orally and in writing. Maintains a variety of forms and records. Participates as a team member to improve customer service, operations, and resolution of problems. Requires a valid driver’s license. PREFERRED QUALIFICATIONS: -Prefer working knowledge of Microsoft Office Suite -Prefer document transcription experience in a human services environment -Prefer experience supporting Family Services programs in a local Virginia Social Services agency -Prefer the ability to key at least 50 words per minute -Prefer experience transporting adults/children from the vulnerable population -Prefer ability to work evenings and weekends if required SPECIAL REQUIREMENTS: Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. The investigation may include fingerprint checks. (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings. The candidate must be able to work nights, weekends, and holidays. SPECIAL INSTRUCTIONS TO APPLICANTS: Applications are accepted online only through this posting. Only completed employment applications (complete with all periods of employment and unemployment, job duties, dates of employment, and job contact information) will be considered. This website will provide a confirmation receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application. Please refer to your account for the status of your application and this position. Contact Information: vdssjobs@suffolkva.us VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. We proudly serve alongside nearly 13,000 state and local human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizen have access to best services and benefits available to them.

Responsibilities

The Human Services Associate will assist family services workers by facilitating parent/child visitation, providing transportation, and gathering case documentation. Additional responsibilities include performing clerical tasks and supporting the overall work of the Family Services Division.