Human Services Case Manager (Bilingual Required: English/Russian) at State of Oregon

, , United States -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

6736.0

Posted On

15 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual Communication, Case Management, Interviewing Skills, Data Processing, Referral Services, Risk Mitigation, Customer Service, Collaboration, Problem Solving, Policy Implementation, Documentation, Cultural Competency, Adaptability, Attention To Detail, Time Management, Community Resources

Industry

Government Administration

Description

Initial Posting Date: 11/14/2025 Application Deadline: 11/30/2025 Agency: Department of Human Services Salary Range: $5,066 - $6,736 Position Type: Employee Position Title: Human Services Case Manager (Bilingual Required: English/Russian) Job Description: The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! We are hiring a Case Manager to join our team. In this position, you will assess the physical and cognitive needs of Oregonians applying for, or currently receiving, long-term care services. Apply today! Bilingual requirement (English/Russian) This position is bilingual and requires duties to be carried out in both English and Russian. The job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements of the position. This position may receive a 5% differential pay based on passing the required language test. Summary of Duties As a Case Manager, you will: Interview Oregonians to determine initial and ongoing physical, cognitive, and financial eligibility for healthcare, social services, and protective service needs. Conduct interviews in person or on site using the Case Assessment and Planning System (CA/PS) assessment tool on a state-issued laptop. Make appropriate referrals to other ODHS programs and resources as well as community resources. Process data according to policy timeframes, ensure appropriate documentation and forms are completed and sent, and communicate eligibility decisions to ensure delivery of benefits and services. Contact Oregonians or collateral contacts monthly to monitor service plan and safety needs. Work closely and collaboratively with the Oregonian, other agencies, medical providers, and community partners in order to provide benefits, services, and information. Work with Oregonians to create person-centered risk mitigation plans and provide risk mitigation as needed. Minimum Qualifications To qualify for this position, you must be bilingual in Russian and English. A valid driver’s license and acceptable driving record are required for this position. A bachelor's degree in a Behavioral Science, Social Science, or a closely related field; OR A bachelor's degree in any field AND one year of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing); OR An associate degree in a Behavioral Science, Social Science or a closely related field AND two years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing); OR Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing). Essential Attributes We are looking for candidates with: Experience efficiently managing a workload in a constantly changing work situation, as well as plan for and resolve complex problems. Experience working in a fast-paced environment with a constant and ever-changing work environment. Experience gathering information from customers to help determine the type of services to meet the needs of the customer. Experience adapting to changes and working with diverse a group. Demonstrate the ODHS Core Values: Integrity, Stewardship, Responsibility, Respect, Service, Equity, Innovation and Professionalism Experience understanding and implementing policies and procedures. Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history. Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification. The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process. Working Conditions General office environment. In office, cubicle setting. Work is conducted both in office setting and in long term care facilities and the community at large. This position requires a good attendance pattern and appropriate use of accrued paid leave to ensure branch coverage for vacations and other leaves, as well as acceptable customer service for the Oregonians we serve. Employees in these positions may be required to work a flexible work schedule as a condition of employment. This is understood to mean that the hours of work may vary from day to day and could include evenings and weekends under certain circumstances. Work schedule specifics will be determined by the hiring supervisor. Fast paced environment with constantly evolving policies and procedures. Travel is required to meet business needs and to attend employee training classes. May drive a variety of different types of vehicles to remote places in a variety of terrain and possibly inclement weather. Will come in contact with animals, some which of may be dangerous. May be exposed to communicable diseases, such as the flu virus, Covid-19, and MRSA. You will interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions. You may encounter stressful situations that require quick decision-making to ensure safety of yourself and others. Background Checks and Requirements If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information. The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States. Benefits ODHS Employee Resource Group communities that promote shared learning. Cost of Living Adjustments. Annual salary increases (until you reach the top of the listed salary range). Amazing benefits package. Possible eligibility for the Public Service Loan Forgiveness Program. Employment Preference Veterans’ preference: Veterans’ preference information. How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application. General Information This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU). This recruitment may be used to fill future vacancies in the same classification. Contact Information We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions. The recruiter for this position is Cris Jansen. If you contact the recruiter, please include the job requisition number: REQ-190731 Email: Crista.jansen@odhs.oregon.gov Phone (call or text): 503-826-6988 Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative. We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon “flies with her own wings.”

Responsibilities

As a Case Manager, you will assess the physical and cognitive needs of Oregonians applying for or currently receiving long-term care services. You will conduct interviews, make referrals, and monitor service plans to ensure the delivery of benefits and services.