Human Services Consultant at Integres, LLC

Saint Paul, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

0.0

Posted On

19 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Stakeholder Engagement, Domain Expertise, Policy Alignment, Human-Centered Design, Requirements Elicitation, User Stories, Backlog Input, Risk Identification, Mitigation Strategies, Program Policy Knowledge, Operational Workflows, System Modernization, Digital Transformation, Communication, Relationship Building, Facilitation

Industry

IT Services and IT Consulting

Description

Company Description Integres, LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB) which was established to provide high quality, insightful, agile information technology-based solutions to its customers. Integrity is a foundational element of everything we strive to do. We seek to develop solutions which respond to the evolving challenges that today’s organizations face using our own unique combination of industry best practices, and evolving techniques and technologies. We started Integres with the intent of building "a company with a soul". As such, we take a servant-leadership approach as the long-term strategy for our success. We are cultivating a corporate family culture which demands excellence and accountability while putting a premium on work/life balance. We empower and support our employees to contribute to achieving our corporate goals by interacting with our customers as true partners, rather than treating their engagement as just another job. We seek to be good corporate citizens and encourage and promote employee participation in community and volunteer work. Job Description Job: Human Services Consultant Location: Remote (Minnesota Preferred) Client: Minnesota Department of IT Services (MNIT) / Department of Children, Youth, and Families (DCYF) Position Type: Proposal The Human Services Consultant will provide tactical leadership and domain expertise to support the implementation of a Worker Interface enabling integration between legacy eligibility systems and modern online benefit applications. This role will act as the primary bridge between program policy, operational realities, and technology implementation teams. The consultant will lead structured stakeholder engagement with county and Tribal human services agencies to ensure solutions are policy-aligned, human-centered, and operationally viable. Key Responsibilities: Lead stakeholder engagement activities with pilot counties and Tribal Nation partners Conduct interviews, workshops, and feedback sessions with eligibility workers and agency leadership Translate operational and policy needs into actionable requirements, user stories, and backlog inputs Represent worker experience and program realities in internal project design and planning discussions Identify policy constraints, compliance considerations, and program dependencies (e.g., SNAP, cash, and food programs) Support the incorporation of human-centered design and Whole Family Approach principles Build strong relationships and trust with frontline workers to drive adoption readiness Facilitate communication channels between local agencies and the broader project team. Contribute to risk identification and mitigation strategies related to implementation and rollout Qualifications 5 to 8 years of experience in Human Services programs (eligibility, benefits administration, or social services delivery) Demonstrated experience working with county, Tribal, or state human services agencies Strong knowledge of public assistance program policies and operational workflows Experience supporting system modernization or digital transformation initiatives Skilled in stakeholder facilitation, requirements elicitation, and structured feedback methods Understanding of human-centered design principles Excellent communication, listening, and relationship-building capabilities Bachelor’s degree in Public Administration, Social Work, Human Services, or related field (Master’s preferred) Additional Information Integres offers competitive salaries bolstered by a comprehensive benefits package, which provides safety and security for our employees and their families. Our generous benefits package includes Healthcare and Insurance: medical, dental, vision, short- and long-term disability protection, basic life and AD&D insurance 401(k) Savings Plan Accrued Paid Time Off (PTO) Employee Recognition and Rewards Employee Referral Bonuses Integres is an equal opportunity affirmative-action employer. We encourage Minority/Female/Protected Veteran/Disabled applicants to apply. Integres, LLC proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime, or Campaign Badge Veteran, Armed Forces services Medal, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.

Responsibilities

The consultant will provide tactical leadership and domain expertise to support the implementation of a Worker Interface integrating legacy eligibility systems with modern online benefit applications. Key duties include leading stakeholder engagement with agencies, translating operational needs into actionable requirements, and representing the worker experience in project discussions.