Humane Educator (Per-Diem) at Lollypop Farm, Humane Society of Greater Rochester

Village of Fairport, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Teamwork, Flexibility, Integrity, Respect, Multi-tasking, Problem Solving, Animal Handling, Education, Data Collection, Event Support, Housekeeping, Inclusivity, Patience, Basic Math

Industry

Non-profit Organizations

Description

Description Lollypop Farm, the Humane Society of Greater Rochester, has been helping animals and people since 1873. Together with our community, we better the lives of animals through justice, prevention, and life-saving care. Our organization cares for thousands of animals each year—saving animals from abuse and suffering, sending homeless pets to new homes, connecting pet owners with resources to keep their pets, and sharing information on how to help animals every day. The Humane Educator carries out the mission of Lollypop Farm by implementing impactful education programs that better the lives of animals. This position ensures the success of education programs through high-quality customer service, communication, and effective collaboration with colleagues and volunteers. Essential Job Duties: Collaborates with colleagues and volunteers to provide high-quality educational programs that impact the lives of humans and animals alike. This includes but is not limited to Petacular Parties, Shelter Helpers, Scout Workshops, Group Tours, Book Buddies, etc. Responsible for preparing materials and setting up the program space before it begins Actively engages with people of all ages in a wide variety of curricula while ensuring an inclusive and welcoming environment Respectfully and responsibly handle a variety of animals in an educational setting while ensuring the health, safety, and wellbeing of all parties involved Provides friendly customer service. Able to receive payment by cash, check, or credit card Accurately collects/documents program data (customer experience feedback, program stats, and anecdotes) to document impact Work educational special events (i.e., Farm Day, Tails & Treats, etc.). Provide additional support to various major special events (Barktober Fest, Telethon, etc.) as requested Responsible for maintaining good housekeeping of the education rooms and educational hallway displays. This includes cleaning up after a program ends, regularly cleaning and disinfection of areas. Carries out responsibilities in accordance with the company’s policies and applicable state and federal laws Observe all safety rules and regulations for self and others Provides support to community programs as needed Performs other duties as requested Requirements Education & Experience: High school diploma or equivalent education. Experience working with children and/or in a customer service field is preferred. A combination of education and experience will be considered if aligned with the position. Skills: Ability to effectively present information and respond to questions from groups of various ages and backgrounds. Ability to interpret simple instructions, short correspondences, and memos. Ability to apply basic mathematical concepts. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions. Must have good customer service skills and patience. Cash handling experience preferred. Strong multi-tasking skills. Ability to work independently as well as part of a team. Computer skills preferred. Ability to learn to operate a copier, postage meter and fax machine Physical Demands: While performing the duties of this job, the employee is frequently required to remain in a stationary position during shift, move throughout the building and move weight up to 20 pounds. Frequently required to communicate with others. Occasionally required to move excessive weight. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must Align with the Company Mission, Vision, and Core Values: Mission: Together with our community, we better the lives of animals through justice, prevention, and life-saving care. Vision: A just and compassionate world for all animals. Core Values: We embrace and recognize that Lollypop Farm donors are the heroes of our work – voluntarily offering time or money, no matter the amount – to support our mission. Together, our core values unify and guide us to provide the best service to the animals, our community, our organization, and ourselves. Compassion: We show empathy and sympathy for what people and animals are experiencing through positive and constructive actions. Communication: We exchange thoughts, feelings, and ideas in pursuit of mutually-accepted goals. Flexibility: We are willing and comfortable adapting to new circumstances and conditions. Commitment: We are steadfast in our efforts to achieve our mission. Teamwork: We collaborate and communicate to achieve common goals, understanding that the organization thrives when unified. Integrity: We act with honor, fairness, and respect for animals, individuals, the organization, and our community. Respect: We are considerate and show professional regard for all aspects of our work. Commitment to Diversity At Lollypop Farm, we believe that people are our greatest strength. We are united by our mission - Together with our community, we better the lives of animals through justice, prevention, and lifesaving care. Our values inspire us to promote and support a diverse and equitable environment of mutual respect where all staff, volunteers, and community members feel a sense of inclusion and belonging. EOE/ADA

Responsibilities

The Humane Educator implements educational programs that enhance the lives of animals and humans. This role involves collaboration with colleagues and volunteers, engaging with participants, and ensuring a safe and welcoming environment.