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Hungarian Speaking Customer Service Agent - Work In Bulgaria - Paid Relocat at Mercier Consultancy Group
, , Poland -
Full Time

Start Date

Immediate

Expiry Date

07 Aug, 26

Salary

1500.0

Posted On

09 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Hungarian Fluency, English Proficiency, Customer Service, CRM Systems, Communication Skills, Problem Solving, Office Software

Industry

Business Consulting and Services

Description
Mercier Consultancy MD is delighted to offer an exciting opportunity for a Hungarian Speaking Customer Service Agent to join our team in Bulgaria, with paid relocation support. This role involves providing excellent customer service to Hungarian-speaking clients while enjoying the benefits of working in a vibrant and welcoming environment. Responsibilities Respond promptly and professionally to customer inquiries from Hungarian-speaking clients via phone, email, and chat. Provide accurate information regarding products, services, and policies. Resolve customer complaints and issues efficiently, ensuring high levels of customer satisfaction. Maintain detailed and accurate records of all customer interactions in the CRM system. Collaborate with other teams to escalate and resolve complex issues as needed. Keep updated on company developments, policies, and product knowledge. Fluency in Hungarian (both written and spoken); proficiency in English is a plus. Experience in customer service roles is preferred but not mandatory. Excellent communication skills and a customer-oriented approach. Ability to handle challenging situations calmly and effectively. Proficiency with CRM systems and standard office software. Self-motivated, reliable, and able to work independently. Willingness to relocate to Bulgaria with paid relocation assistance. Positive attitude and eagerness to contribute to a dynamic team. Competitive Monthly Salary Monthly Performance Bonus 1500 Euro Signing Bonus Relocation Package Fully Paid Training Health Insurance And Much More...
Responsibilities
Respond to Hungarian-speaking clients via phone, email, and chat to provide product information and resolve complaints. Maintain accurate customer records in the CRM system and collaborate with teams to resolve complex issues.