Hungarian Speaking Travel Advisor For Airbnb - Sofia, Bulgaria at Mercier Consultancy Group

Lisbon, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

06 Oct, 26

Salary

0.0

Posted On

08 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hungarian Language Proficiency, Customer Service, Communication, Active Listening, Problem Solving, Travel Advisory, Hospitality, Digital Platforms, CRM Systems, Online Communication Tools

Industry

Business Consulting and Services

Description

Hungarian Speaking Travel Advisor For AirbnbAbout Mercier Consultancy Group Mercier Consultancy Group is one of Europe's most respected international recruitment and Business Process Outsourcing firms, dedicated to connecting exceptional multilingual talent with world-class career opportunities across the continent. With a proven track record of placing thousands of professionals in rewarding roles throughout Europe, we pride ourselves on our personalised, candidate-first approach and our deep expertise across a wide range of industries. At Mercier Consultancy Group, we don't just find you a job — we help you build a career and a life you love. Job Overview We are thrilled to present an outstanding opportunity for a passionate and customer-focused professional to join our client's dynamic tourism support team in Sofia, Bulgaria as a Hungarian Speaking Travel Advisor For Airbnb. In this exciting role, you will serve as a trusted point of contact for Hungarian-speaking travellers and hosts on one of the world's most iconic travel and accommodation platforms, delivering exceptional support experiences within the fast-paced tourism industry. This is a rare chance to combine your love of travel, your fluency in Hungarian, and your customer service skills in one of the most sought-after Hungarian-speaking jobs available in Europe today — and one of the most compelling Jobs in Bulgaria on the market. Key Responsibilities Provide professional, empathetic, and timely support to Hungarian-speaking Airbnb guests and hosts via phone, email, and live chat channels. Assist travellers with booking enquiries, reservation modifications, cancellations, and general travel-related questions within the Airbnb platform. Guide hosts through platform policies, listing optimisation advice, and best practices to enhance the overall tourism experience for their guests. Investigate and resolve complaints, disputes, and escalated issues relating to accommodations, payments, and travel experiences, ensuring a positive outcome for all parties. Maintain up-to-date knowledge of Airbnb's products, services, policies, and the broader tourism industry landscape to deliver accurate and relevant guidance. Document all customer interactions accurately within the CRM system, ensuring full compliance with data protection and privacy regulations. Collaborate closely with team members and supervisors to identify recurring issues, contribute to process improvements, and help elevate the quality of tourism support services. Meet and consistently exceed individual KPIs and performance targets, contributing to a high-performance team culture within the tourism sector. Native or fluent Hungarian language proficiency (both spoken and written) is essential for this role. A valid EU passport is mandatory for relocation and employment eligibility purposes. A genuine passion for travel, tourism, and delivering outstanding customer experiences in a fast-paced environment. Strong communication, active listening, and problem-solving skills with a customer-centric mindset. Previous experience in customer service, travel advisory, hospitality, or the broader tourism industry is highly advantageous. Comfortable working with digital platforms, CRM systems, and online communication tools. Ability to work flexible shifts, including evenings and weekends, in line with the demands of a global tourism support operation. What We Offer Competitive Monthly Salary reflective of your skills and experience within the tourism sector. Fully Paid Training to ensure you are confident, informed, and ready to excel in the Hungarian Speaking Travel Advisor For Airbnb position in Bulgaria. Comprehensive Health Insurance for your peace of mind. Fully Paid Relocation Package including your flight to Sofia, airport transfer, and hotel accommodation to get you settled comfortably. Monthly Performance Bonus rewarding your hard work and dedication every single month. One-Time €1,500 Signing Bonus exclusively for new hires joining our team. A supportive, multicultural, and professionally stimulating work environment where your career can truly flourish. And Much More... Life in Bulgaria Relocating to Bulgaria is an adventure in itself — and one that professionals from across Europe are increasingly embracing. Sofia, the vibrant capital of Bulgaria, is a city where ancient history and contemporary culture coexist beautifully, offering a rich tapestry of art, architecture, cuisine, and nightlife. Bulgaria enjoys a wonderful climate, with warm, sun-drenched summers and mild winters, making it one of the most liveable and enjoyable destinations in Southeast Europe. From the stunning Rila Mountains to the golden sands of the Black Sea coast, Bulgaria offers a quality of life that few countries in Europe can rival at such an affordable cost of living. Beyond its natural beauty, Bulgaria is home to a thriving expatriate community, a welcoming local population, and a rapidly growing professional services sector — making it an ideal destination for ambitious multilingual professionals seeking exciting Jobs in Bulgaria. The food scene in Bulgaria is a revelation, with hearty traditional cuisine, bustling food markets, and world-class international restaurants. Whether you are looking for weekend hiking trails, cultural festivals, or simply a comfortable and connected urban lifestyle, Bulgaria delivers on all fronts. For Hungarian-speaking professionals in particular, the Hungarian-speaking jobs landscape in Bulgaria has never been more dynamic or rewarding — and Mercier Consultancy Group is here to make your transition seamless and exciting. How to Apply If you are a motivated, Hungarian-speaking professional with a passion for travel and tourism, and you are ready to take the next exciting step in your career, we want to hear from you. The Hungarian Speaking Travel Advisor For Airbnb position in Bulgaria represents a truly exceptional opportunity to grow professionally, experience a vibrant new culture, and join a world-class team — all with the full support of Mercier Consultancy Group behind you every step of the way. Do not miss your chance to be part of something extraordinary. Click Apply Now to submit your application today, and a member of our dedicated recruitment team will be in touch with you shortly. We look forward to welcoming you aboard. — The Recruitment Team at Mercier Consultancy Group

Responsibilities

Provide professional support to Hungarian-speaking Airbnb guests and hosts through various communication channels. Assist with booking inquiries, resolve complaints, and maintain knowledge of Airbnb's services and policies.