Masters Building Solutions specializes in providing engineered solutions for sustainable building design and energy-efficient HVAC and building automation systems. As a trusted manufacturer’s representative, we are committed to innovation and excellence in the HVAC industry.
We’re seeking an experienced HVAC Estimator/Account Manager to join our Service Department. This role is ideal for a detail-oriented professional with commercial HVAC expertise who thrives in a collaborative and fast-paced environment. Salary range for this role is $65,000-$80,000 annually, with the potential for additional commission based on sales performance.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Serve as the primary point of contact for assigned clients.
• Build and maintain strong, long-lasting client relationships.
• Understand client needs and objectives; provide strategic guidance and solutions.
• Coordinate internal resources to ensure timely and successful delivery of services.
• Prepare reports on account status, performance metrics, and client feedback.
• Identify opportunities to grow business with existing clients.
• Manage contract renewals and assist with proposal development.
• Resolve client issues promptly and professionally.
• Ensure high levels of client satisfaction and retention.
• Develop and propose new service contracts based on customer needs.
• Work with customers to develop T&M (Time and Materials) and quote proposals.
• Provide internal estimating support for Masters Sales and Service teams.
• Work closely with the Service Manager to maintain profitability of service quotes.

Required Skills/Abilities:
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- Excellent communication, negotiation, and interpersonal skills.
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- Strong organizational skills and attention to detail.
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- Ability to manage multiple projects and meet deadlines.
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- Proficient in Microsoft Office Suite and CRM software.
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- Effective prioritization and multitasking in a fast-paced environment.
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- Valid driver’s license and clean driving record.

Education and Experience:

• A Bachelor’s degree in Business, Marketing, Communications, or related field.
• 2 + years’ experience in account management, sales, or customer service (HVAC or related field preferred).

Work Environment and Physical Requirements:

• Travel required within Wisconsin, the Upper Peninsula of Michigan, and northern Illinois to support proposals and contracts,
• Ability to sit for extended periods and remain on feet for long durations.
• Work may include outdoor environments and varied weather conditions.
• Exposure to mechanical and equipment rooms, including heights, fumes, and high-voltage areas.
• Ability to lift up to 75 pounds as needed.

Why Join Us?

• Join a forward – thinking team passionate about delivering sustainable solutions.
• Grow your career with professional development and training opportunities.
• Contribute to innovative projects that promote energy efficiency and environmental sustainability.

For more information about this position, please contact Heather Meyer at hmeyer@mastershvac.co

Duties/Responsibilities:

• Serve as the primary point of contact for assigned clients.
• Build and maintain strong, long-lasting client relationships.
• Understand client needs and objectives; provide strategic guidance and solutions.
• Coordinate internal resources to ensure timely and successful delivery of services.
• Prepare reports on account status, performance metrics, and client feedback.
• Identify opportunities to grow business with existing clients.
• Manage contract renewals and assist with proposal development.
• Resolve client issues promptly and professionally.
• Ensure high levels of client satisfaction and retention.
• Develop and propose new service contracts based on customer needs.
• Work with customers to develop T&M (Time and Materials) and quote proposals.
• Provide internal estimating support for Masters Sales and Service teams.
• Work closely with the Service Manager to maintain profitability of service quotes