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HVAC Inside Sales Representative at Capitol Group Inc

Litchfield, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Service, HVAC, Product Selection, Order Placement, Pricing, Quotations, Delivery Scheduling, Installation Scheduling, Complaint Resolution, Customer Follow-ups, Upselling, Branch Support

Industry

Wholesale

Description

Description Capitol Group is a local, customer-focused company with nine branches strategically located to provide immediate access to inventory, pricing, and shipping status. Since 1946, Capitol Group has been a leading distributor of plumbing, HVAC, industrial/mechanical, and kitchen and bath products in Illinois and Missouri. If you are Interested in the opportunity to work for a growing company that is family owned and respected, Capitol Group is seeking a reliable and experienced HVAC Inside Sales Representative to join our team. The ideal candidate will be responsible for increasing sales and customer satisfaction by answering rollover calls and assisting customers from all branches with product selection and purchases. Responsibilities: - Responds to customer inquiries regarding product selection, placement of orders, requests for pricing and quotations, scheduling deliveries and installations, addressing complaints, and providing customer follow-ups. - Advises, assists, and actively upsells all customers on complimentary products above and beyond the original order. - Travels to other branches as needed to provide sales counter back-up. Requirements: - High school diploma or equivalent. - One year of sales and/or customer service experience. - HVAC sales experience preferred. We offer full-time employees our extensive line-up of health benefits including: medical (free for employee), dental, vision, disability, life, identify theft, critical illness, and accident that are effective 31 days after hire. We also offer paid time off and 401k with a 4% employer match. We operate Monday-Friday, no night or weekend work. If you are a self-starter with a passion for sales and a desire to succeed, we encourage you to apply for this exciting opportunity.

Responsibilities

The HVAC Inside Sales Representative will respond to customer inquiries regarding product selection, order placement, and pricing. They will also assist customers with complaints and follow-ups while actively upselling complementary products.