COMPANY DESCRIPTION

L.G. Home Comfort (LGHC) is a Canadian HVAC company that was established in 2017. With a family-run approach, LGHC extends that level of personal touch to its customers and treats every home we walk into as if it was our own. We understand that when the need arises and our customers’ families comfort and safety is at stake, they need help right then and there, which is why LGHC’s 24/7 emergency service is rated so highly on review sites, like Google.
We’re dedicated to offering installation & repair services for residential & commercial Furnaces, Air Conditioners, Hot Water Tanks, Tankless Water Heaters & Water Purification products.

QUALIFICATIONS

• Minimum of an Ontario Secondary School Diploma or equivalent
• HVAC industry knowledge is an asset
• Valid G-Class License and access to a reliable vehicle
• Completion of post-secondary education in a related field, such as sales or business administration is considered an asset
• Excellent oral and written communication and organization skills
• Strong written and spoken communication skills, including professional phone and email etiquette
• Outstanding interpersonal relationship building
• Demonstrated ability to take initiative and stay motivated

The HVAC Sales Advisor’s duties include, but are not limited to:

• Guiding residential customers through the sales cycle, including the selection of the right mechanical solutions for their home
• Staying up to date on product offerings and available consumer rebates to maintain L.G. Home Comfort’s exceptional customer experience
• Generate customer quotes using sales tools and selection programs
• Maintaining accurate records through internal reporting systems
• Responding to and resolving customer concerns
• Launching new products and services to the market
• Effectively communicating L.G. Home Comfort’s offerings and value proposition to customers
• Collaborating with colleagues to determine additional opportunities to solicit customer feedback in order to make process improvements
• Responding to customer inquiries by phone and email
• Other duties as assigned