JOB REQUIREMENTS:

• 5 + years of formal management experience
• Continues improvement mindset
• P&L experience
• Direct experience working with customers and problem-solving
• Ability to make sound decisions and solve problems involving varied levels of complexity, ambiguity, and risk
• Strong leadership skills
• Strong communication skills - both written and oral
• Experience using modern technology
• Microsoft Office Suite
• Customer Database experience
• QuickBooks
• HVAC industry experience desired but not required
• Bachelor’s degree or higher education in Engineer, Business Administration or similar vocation desired
• Valid driver’s license and insurable driving record
  We are an Equal Opportunity Employer
  Humility: Actively pursues learning and improvement, values input from others, and demonstrates openness to acknowledging and learning from mistakes.
  Coachability: Possesses a keen desire and capability to acquire new knowledge and skills.
  Caring: Demonstrates a strong commitment to their work, displaying kindness and support towards colleagues and peers

• Oversee and manage the daily operation of the service department
• Promote a positive workplace culture
• Providing leadership and direction to the team, with training and evaluation of job performance
• Quality assurance of all service reports (auditing for quality and consistency)
• Support technicians in the field with estimating, questions and customer needs
• Scheduling for servicemaintenance
• Manage service projects and maintenance agreements. Effectively price and recommend maintenance programs.
• Working with the management team regarding profitability and P&L
• Ensure cost-effective and efficient use of equipment, tools, and materials while ensuring efficient field operations
• Ensure completion of job tickets
• Fostering excellent relationships and communication with customers and resolving issues
• Provide quotes for repairs or installations of HVAC systems