HVAC Service Technician at National HVAC Service LT

Little Rock, Arkansas, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

25 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Servicing Equipment, Diagnosing Equipment, Repairing Equipment, Preventative Maintenance, Inspections, Site Surveys, Customer Satisfaction, Communication Skills, Documentation Skills, Teamwork, Independent Work, Computer Literacy, Customer Service Skills

Industry

Facilities Services

Description

Description Description The commercial service technician represents National HVAC Service by serving as the direct customer contact and is responsible for servicing products and equipment on assigned work orders, ensuring customer satisfaction by identifying, analyzing, diagnosing and repairing equipment and systems at customer's location. Service technicians work closely with the dispatcher and their team leader for daily assignments, materials acquisition and weekly scheduling. In this position you will establish and maintain a positive relationship with customers, vendors and co-workers through effective oral, written and electronic communication skills via phone, computer, and face to face. You will perform scheduled and unscheduled preventative maintenance, inspections, site surveys and service requests including repair, replacement and modifications of equipment or systems as needed or requested by customers. Communicating with customers, customer service reps/dispatchers, project managers and service managers regarding service call findings and recommendations is required. Job stress will range from moderate to extreme, with an average day being moderately stressful. About National HVAC Service: National HVAC Service provides exceptional HVAC, building automation and energy services in commercial, industrial and mission critical buildings. Career opportunities are abundant as we are part of the nationwide Service Logic organization comprised of similar companies working together across the United States. Benefits Include: Paid Time Off Incredible healthcare benefits with low employee contribution required 401(k) Plan with company match Company paid holidays Company vehicle Company cell phone Available reimbursement for continuing education and training to invest in the careers of our employees Dynamic work environment focused on customer satisfaction through employee team empowerment Requirements 5+ years’ experience as a HVAC Technician Valid drivers’ license Computer literacy EPA Universal certification Excellent customer service skills Must be able to work independently and as a team member Strong communication and documentation skills Satisfactory completion of company background check, drug screening, and motor vehicle report

Responsibilities

The commercial service technician acts as the direct customer contact, responsible for identifying, analyzing, diagnosing, and repairing HVAC equipment and systems at customer locations based on assigned work orders. This role involves performing scheduled and unscheduled preventative maintenance, inspections, and service requests while maintaining positive relationships with customers and coworkers.