SARASOTA, FL

Are you an organized, customer-focused professional with a background in HVAC, ready to lead from the front in a dynamic office environment? Our client in Sarasota, FL, is seeking an HVAC Site Manager to be the heartbeat of their office and operations. This is a fantastic opportunity to join a wonderful, family-owned company known for its great atmosphere and dedication to its team. As the HVAC Site Manager, you will play a crucial role in ensuring smooth daily operations and top-notch customer service. Your responsibilities will be diverse, requiring a blend of administrative, customer service, and operational skills.

JOB DESCRIPTION:

• Serve as a consultant by providing industry insights through up-to-date knowledge of industry trends.
• Ensure a high level of customer service by addressing customer needs, resolving issues, and building great rapport with key clients.
• Train and supervise branch staff as well as provide coaching and support.
• Oversee daily operations, order processing, and logistics.
• Ensure compliance with company policies and procedures.
• Maintain and ensure branch performance via reporting, including sales, as well as inventory.
• Build relationships and partnerships with customers.
• Manage customer needs and issues as they arise.

To be a good fit for this opportunity, you will have:

• Bachelor’s degree in business, management, or a related field preferred.
• HVAC industry-specific training or certification is a plus.
• Minimum of 5 years of experience in a management role within the HVAC distribution industry or a similar field strongly preferred.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Proficiency in using CRM and ERP systems, as well as Microsoft Office Suite.
• Sales and customer service orientation.