Hybrid Coordinator at FORTIS Colleges and Institutes

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technology Skills, Communication Skills, Interpersonal Skills, Problem-Solving Skills, Student Services Experience, Online Learning Support, Technical Troubleshooting, Advising Skills, Relationship Building, Monitoring Student Progress, Documentation Skills, Passion for Student Success, Learning Management Systems, Student Information Systems

Industry

Higher Education

Description

Essential Duties and Responsibilities: Hybrid coordinators are key members of the campus community and integral to the success of students enrolled in hybrid programs. Hybrid coordinators build student-centered relationships with cross-functional stakeholders, including students, campus faculty and staff, and representatives from the Host Institution. The responsibilities below are related to hybrid program applicants or students in online courses. * Support the remediation of applicants who fail the Online Competency Assessment. * Facilitate the Online Student Success Course (Orientation to Online Learning) * Build supportive relationships with hybrid program students * Monitor student grades and attendance, and connect with students on-campus when they are below passing for two consecutive weeks or have not attended an online class in seven days or more * Meet on-campus with at-risk students who are escalated by the online advisor * Respond to student questions about online classes (preferably face-to-face) within 24 business hours; partner with online advisor as needed * Troubleshoot student technical issues with support from the Online Advisor and technical support as needed * Connect online students to supportive resources and local campus leaders when needed * In coordination with the campus academics team and online advisors, provide mid-mod or mid-term advising for at-risk students (poor attendance, low grades) * Use CampusVue to review notes and document all student contact Requirements * Minimum of an Associate degree required * Strong technology skills in MS Office and the internet * Demonstrated passion for supporting student success; prior experience in student services a plus * Excellent written and verbal communication skills; ability to communicate at all levels of an organization * Excellent interpersonal skills * Excellent problem-solving skills * Exemplifies the core values of Education Affiliates: * Integrity * Student Focused Outcomes * Commitment * Service Excellence * Respect * Prior experience with a learning management system, such as Canvas a plus * Prior experience with a student information system, such as CampusVue a plus

Responsibilities

Hybrid coordinators support students in hybrid programs by building relationships and monitoring their academic progress. They facilitate online courses, respond to student inquiries, and connect students with resources as needed.