Hybrid Legal Document Production Associate - Bench Team (All Shifts availab at RR Donnelley

Wheeling, West Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

18.5

Posted On

23 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Word Processing, Document Production, Proofreading, MS Word, MS Excel, MS PowerPoint, Keyboarding, Typing, Quality Assurance, Workflow Coordination, Customer Service, Time Management, Organizational Skills, Confidentiality, Problem Solving, Professional Communication

Industry

Marketing Services

Description

Company Description RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey. Job Description RR Donnelley is building a bench team of Document Production Associates! This bench team will consist of individuals joining that will train onsite on 1st shift. Once training has concluded and an opening on a client team has been identified, new hire will be assigned a permanent schedule. When applying, please accurately indicate your shift availability/interest! The Document Production Associate position is responsible for providing word processing and/or document production services for our clients. (* denotes an “essential function”) *Utilize appropriate logs and/or tracking software for all document production work *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle *Perform work in document production, proofreading, intake and workflow coordination functions, as needed *Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction *Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions *Communicate with team members, lead, supervisor or client on job or deadline concerns *Meet contracted deadlines for service delivery to our clients *Troubleshoot basic software or hardware problems Help to foster a proactive environment of continuous service enhancement and relationship building with the client Perform quality assurance on work, as requested Adhere to company policies, in addition to client policies Use equipment and supplies in a cost efficient manner. Qualifications High school diploma or equivalent Minimum (1) year document production experience preferably in a legal, banking or large corporate environment Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills Familiar with other software programs for editing and/or creating documents Strong attention to detail; able to work on multiple projects simultaneously Must have good organizational skills Must be able to meet deadlines and complete all projects in a timely manner Ability to handle sensitive and/or confidential documents and information Able to exercise good judgment to make decisions that conform to business needs and policy Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level Ability to maintain professional composure when working with immediate deadlines Ability to work both independently and collaboratively as part of a team Ability to work in a fast paced environment Ability to communicate professionally both verbally and in writing Must be self-motivated with a positive attitude Proven customer service skills are required in order to create, maintain and enhance customer relationships Additional Information The salary for this role at the noted RRD location is $16.50-18.50/ hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. #WLWV #LI-NH #LI-Hybrid All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans Department: Legal & Document Processing Shift: 1st Shift Compensation: USD 16.50 - USD 18.50 - hourly

Responsibilities

Responsible for providing word processing and document production services, including editing, proofreading, and converting documents for clients. The role involves managing task lifecycles, meeting strict deadlines, and ensuring quality assurance of all deliverables.