Hybrid (Onsite For 6 Weeks Then Fully Remote) Call Center Rep at Tech Systems

Indianapolis, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Oct, 26

Salary

16.0

Posted On

12 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Call Center Experience, Verbal Communication, Patient Scheduling, Documentation, Time Management, Customer Service, Attention to Detail, Problem Solving

Industry

IT Services and IT Consulting

Description

TEKsystems is looking to hire several Call Center Agents for a large hospital in Indianapolis. The role is 6 weeks onsite for training and goes fully remote. If you are seriously interested and have reliable transportation, please send your most updated resume to rsison @ teksystems.com . Interviews are first-come, first-serve. Job Title: Patient Scheduling Hours: M-F 8a-5p Training: fully onsite M-F 8a-5p, then fully remote Location: Indianapolis, IN 46219 Start date: 07/28/2026 Compliance: vaccines + drug test Must haves: Must have high school diploma and 2+ years of call center experience Strong verbal communication skills with the ability to explain complex information in a clear and patient manner Must be able to have in-depth dialogue, conversations and explanations with members can be of a sensitive and/or highly confidential nature. No jumpy tenures and must be self-motivated and motivated to advance your career Job description: 60+ incoming calls daily. Will be accountable for scheduling appointments, following and reinforcing all policies for case scheduling, and communicating information for each scheduled appointment. Will be accountable for auditing and completing electronic documentation of patient and case information in a timely manner, working under pressure to meet deadlines while maintaining a high degree of quality. Must have the ability to communicate effectively and efficiently with patients, peers, and superiors on a daily basis. Interview details: 2 interviews total = virtual interview with me (Reya), final round virtual interview with Supervisor. #centralpriority26 Job Type & Location This is a Contract to Hire position based out of Indianapolis, IN. Pay and Benefits The pay range for this position is $16.00 - $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Indianapolis,IN. Application Deadline This position is anticipated to close on Jul 25, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Responsibilities

The Call Center Rep will handle 60+ incoming calls daily, scheduling appointments and ensuring compliance with case scheduling policies. They will also be responsible for auditing and completing electronic documentation of patient information in a timely manner.