Job duties

(* denotes an “essential function”)

• *Utilize appropriate logs and/or tracking software for all administrative support work
• *Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle
• *Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing documents for communications/memos/presentations, data entry for expenses/time/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge), content/asset management, records or other research, high volume mail support
• *Use established procedures, standards and formats to complete administrative requests to client satisfaction
• *Communicate with team members, lead, supervisor or client on job or deadline concerns
• *Meet contracted deadlines for service delivery to our clients
• *Troubleshoot basic software or hardware problems
• Help to foster a proactive environment of continuous service enhancement and relationship building with the client
• Perform quality assurance on work of others, as requested
• Adhere to Williams Lea policies, in addition to client policies
• Use equipment and supplies in a cost efficient manner

Please refer the Job description for details