ABOUT THE COMPANY:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

KEY RESPONSIBILITIES:

• Responsibility for monitoring and ensuring that all aspects of the hygiene teams’ activities, maintaining continuous hygiene standards.
• Allocate tasks and responsibilities to the cleaning team to meet site requirements.
• To maintain high standards by monitoring the work completed and making any changes for improvement
• Recruit and coach the cleaning team to achieve best results by having open and continuous conversations together for development
• Communicate daily with store representatives to resolve issues and build positive working relationships.
• Maintain budgets for use of all equipment, stock and on rota planning.
• Lead colleague inductions covering health and safety training and role expectations
• Ensure all employee training is recorded in line with company policies
• Handle grievance, disciplinary or welfare matters as required with the support of the area management team and HR.
• Accurately report sickness and ensure absence levels are managed correctly
• Other duties reasonably expected to deliver an effective and efficient service to our customer

ROLE REQUIREMENTS

• You must have right to work in the UK.
• Previous experience as a Cleaning Manager or Supervisor is desirable or ability to lead the team
• Experience in staffing, rotas, training, and basic HR compliance is desirable
• Excellent customer service skills
• Ability to work to deadlines and prioritise as well as being flexible with working hours and days
• Excellent attention to detail is required.