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Hypercare Coordinator- Plano, TX at Cystems Logic Inc
Plano, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

01 Feb, 26

Salary

0.0

Posted On

03 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Hypercare, Post-Implementation Support, Problem-Solving, Coordination, Communication, Stakeholder Management, Telecom Systems, IT Systems

Industry

Human Resources Services

Description
Job Description Hi, Job Title: Hypercare Coordinator Location: Plano, TX Duration: 6 months Contract We have below job opening. If you are interested and your experience match with job description. Please send your updated resume....Asap Job Description: We are seeking a Hypercare Coordinator to support post-deployment activities during the decommissioning phase. The candidate will ensure smooth transition, resolve issues promptly, and provide hypercare support to stakeholders. Key Responsibilities: • Monitor and manage hypercare activities post-decommission. • Act as the first point of contact for issue resolution during transition. • Coordinate with technical teams to troubleshoot and resolve problems. • Maintain documentation of issues and resolutions for future reference. • Communicate status updates to stakeholders regularly. Required Skills: • Experience in hypercare or post-implementation support roles. • Strong problem-solving and coordination skills. • Excellent communication and stakeholder management abilities. • Familiarity with telecom or IT systems preferred. Additional Information All your information will be kept confidential according to EEO guidelines.
Responsibilities
The Hypercare Coordinator will monitor and manage hypercare activities post-decommission and act as the first point of contact for issue resolution during the transition. They will coordinate with technical teams to troubleshoot and resolve problems while maintaining documentation of issues and resolutions.