Hypercare+ Team Lead at CloudRock Partners
Lisboa, Área Metropolitana de Lisboa, Portugal -
Full Time


Start Date

Immediate

Expiry Date

10 Aug, 25

Salary

0.0

Posted On

11 May, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

We are looking to augment our Portugal AMS presence and are seeking certified and experienced AMS Senior Consultants to join our amazing team. We are growing at a phenomenal rate and are working with some of the most exciting customers in the Ecosystem.

Key Responsibilities :

  • Using your deep Workday knowledge, engage, lead, guide and advise AMS customers with their strategic Workday roadmap, industry standards and market leading practices.
  • Engage at all levels within customer base from operational to C-suite.
  • Manage a small to medium team of technical Workday experts to deliver quality customer solutions.
  • Serve as an escalation point for critical functional issue resolution.
  • Provide subject matter expertise to aid in decision making related to the functional solution
  • Architect Workday HCM solutions to ensure that all work streams are cohesive and cross functional impacts are considered and mitigated.
  • Support and mentor junior resources

The ideal candidate :

  • At least 5 years of consultancy experience with at least one end to end Workday project, but preferably more.
  • Workday Core HCM Cert, and preferably experience in / or certification beyond HCM.
  • Expert in Configuration of business processes, workday security, country set-up and HCM.
  • Previous team leadership/management experience.
  • Ability to create accurate effort estimates based on requirements.
  • Wants to learn and master additional modules of Workday.
  • Driven to achieve a high level of utilisation.
  • Is naturally consultative in their customer approach.
  • Strong analytical and problem-solving skills
  • Possess excellent verbal & written communication skills.
  • Will likely hold a bachelor’s degree in a technical, business or other relevant field of study (or have equivalent work experience).

We Offer You:

  • A great environment to learn, develop and be successful in what you do
  • Opportunity to support our work with some of the World’s most recognisable brands
  • Competitive package and hybrid work model
  • Travel opportunities for key events
  • Career growth opportunities (as we’re growing rapidly!)

About CloudRock
CloudRock is a leading digital transformation consultancy, headquartered in the UK, with offices in India, US, Portugal & Australia. We have an outstanding reputation within the ERP ecosystem and have some of the best consultants sector. We offer you a competitive total rewards package, continuing education & training (including Certified training), and tremendous potential with a growing worldwide organization.
CloudRock provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable country, national, federal, state or local law.
CloudRock is committed to a diverse workforce.
DISCLAIMER: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of CloudRock business units.
Work Arrangement
Why work with us:
Be a CloudRocker - Whether you’re an experienced professional or just starting your journey, CloudRock is a place where your ideas are heard, your contributions are celebrated, and your potential is limitless. Ready to be part of something extraordinary? Explore opportunities with CloudRock and help us build a better, brighter future – together.
About Us
Our work experience is the perfect mix of what makes CloudRock unique: our vibrant culture, our core values, our global team connections, our commitment to sustainability, and our recognition of every CloudRocker’s contributions. But most importantly, it’s about our people.
Courage at our core drives us to embrace challenges and deliver bold solutions. We thrive on being better together, knowing collaboration and inclusivity are the foundation of our success. We believe in fostering happy people and positive outcomes, ensuring that our culture prioritises well-being and balance, empowering everyone to do their best work.
With a shared passion to inspire transformation, our team helps customers achieve meaningful change while contributing to our communities and the planet. And in everything we do, we uphold integrity, honouring our commitments with trust, humility, and transparency.
CloudRockers embody these values every day. They make decisions with the team’s success in mind, embrace collaboration, and are passionate about creating positive impacts for our customers, our communities, and the world.
This spirit is what powers our success and makes CloudRock not just a great place to work—but a team you’ll be proud to call your own. Together, we’re #BetterTogether.

Responsibilities
  • Using your deep Workday knowledge, engage, lead, guide and advise AMS customers with their strategic Workday roadmap, industry standards and market leading practices.
  • Engage at all levels within customer base from operational to C-suite.
  • Manage a small to medium team of technical Workday experts to deliver quality customer solutions.
  • Serve as an escalation point for critical functional issue resolution.
  • Provide subject matter expertise to aid in decision making related to the functional solution
  • Architect Workday HCM solutions to ensure that all work streams are cohesive and cross functional impacts are considered and mitigated.
  • Support and mentor junior resource
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